Senior Technical Program Manager, Marketing Localization

Posted Yesterday
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Seattle, WA
In-Office
144K-180K Annually
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
The Senior Technical Program Manager will expand marketing localization efforts, ensuring content is culturally and linguistically suitable across channels, while managing workflows, budgets, and relationships with vendors.
Summary Generated by Built In

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money - we’re here to move our global customers forward. We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

Remitly is a uniquely global company, serving millions of customers who speak many different languages, regardless of the country they live in. The Localization and Internationalization team works to ensure that Remitly’s products are tailored for all customers both culturally and linguistically across the entire customer journey. We’re looking for a seasoned expert to drive our efforts to expand and scale localization across marketing channels and raise the quality of customer experience in all current and future languages and markets. As a Senior Technical Program Manager, Marketing Localization, you’ll partner closely with global marketing and business management teams to implement scalable solutions and workflows. This is a highly cross-functional, impactful role with the opportunity to shape the strategy for a fast-growing program.

You Will:

  • Own marketing localization workflows and translation quality, ensuring all content is culturally-resonant and linguistically-appropriate

  • Support marketing organization to implement process and vendor solutions for global multimedia content (transcreation, video, audio, voiceover, OST, etc.)

  • Build and own multilingual SEO strategy

  • Drive tools strategy, workflows, and automation to support continuous localization pipelines within internal systems, including via AI-powered solutions

  • Use data and analytical approaches to inform prioritization and drive impact

  • Dive deep into areas of friction for customers and work relentlessly to solve them

  • Manage budget and strengthen relationships with vendors and tool suppliers

  • Lead strategic planning to align with business goals: roadmap, language strategy

  • Develop resources to increase company and org-wide awareness and education

You Have:

  • 6+ years of experience in localization program management, including tech stack management

  • 3+ years of experience working directly in marketing localization on the client-side

  • Proven track record of launching new campaigns, products, and features internationally

  • High proficiency with translation management systems, integrations, testing, and overall localization and content tech stacks

  • Working knowledge of internationalization requirements and frameworks, including prior success driving solutions for localizability issues

  • Exceptional stakeholder relationship skills while managing a portfolio of end-to-end concurrent programs

  • Ability to work with significant ambiguity, while making difficult tradeoffs between short-term outcomes and long-term impact

  • Nice to have: Solid understanding of one or more of these languages: Spanish, French, Portuguese, Simplified Chinese, German, or Vietnamese

Compensation Details. The starting base salary range for this position is typically $144,000-$180,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
 

Our Benefits:

  • Flexible paid time off

  • Health, dental, and vision + 401k plan with company matching

  • Paid parental, medical, military and family care leave

  • Mental Health & Family Forming Benefits

  • Employee Stock Purchase Plan (ESPP)

  • Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

Ai-Powered Solutions
Translation Management Systems

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The Company
HQ: Seattle, WA
2,800 Employees
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Teams

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About our Teams

Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.

Typical time on-site: 3 days a week
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