At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.
The application window will be open until at least November, 1st, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.
GFiber is expanding into new markets and the Technical Program Managers (TPMs) play a key part in supporting that expansion strategy. The TPMs at GFiber are responsible for providing project and program management for our Engineering teams. Our Fiber systems leverage cloud-based deployment environments requiring our TPMs to have domain knowledge and application of cloud platforms.
Role Description
As a Senior Technical Program Manager (TPM), you will work on projects related to Salesforce and Cloudbase applications, brought forth by the Systems and Tools teams. You’ll launch new programs in response to internal team and customer needs, working from inception to the execution phase while fostering accountability and maintaining an open culture of giving and receiving feedback. You’ll have access to a suite of mobile applications (on both iOS and Android platforms), customer web-based portals, backend systems built on Salesforce, fiber management systems, customer agent and ticketing tools, and object storage services (OSS). Because of the variety of systems and tools you’ll use, you’ll have access to data that you’ll translate into recommendations, action plans, and presentations to internal stakeholders, helping GFiber to deliver projects on time and budget.
In this role, you'll:
- Launch new programs based on business or customer needs and lead them through the execution phase.
- Coordinate technical teams to lead project execution and run sprints for development teams.
- Use technical judgment to ensure project delivery, technology reviews, challenge proposals, and build consensus.
- Manage geographically distributed teams.
- Take accountability for delivering the project deliverables on time and within budget.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 5 years of experience in Program Management.
- 5 years of experience managing and working with cross-functional teams.
- 5 years of experience with delivering technical solutions
- Experience in Salesforce or other cloud-based web applications
It's preferred if you have:
- 5 years of experience managing software projects in cloud and backend systems like BSS and OSS.
- Solution-oriented mindset demonstrated through previous experience solving technical problems.
- Ability to balance multiple projects with competing deadlines.
The US base salary range for this full-time position is between $185,000 - $203,000 + bonus + cash award + benefits. As pay varies by location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
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What We Do
At Google Fiber and Google Fiber Webpass, we use the latest technology, including fiber optic and millimeter wave, to deliver the very best internet to our customers. No data caps, equipment fees, or annual contracts included.
Everyone deserves access to fast, reliable, fairly priced internet. Bring your creativity, drive, and everything you got—and help us make it happen.
Check out our career opportunities at g.co/fiber/careers
