ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Senior Technical Product Owner at ICON, you will be responsible for defining and driving the strategy, roadmap, and delivery of AI-powered products built on the organisation’s multi-agent framework and central AI platform. You will combine deep technical expertise with strong product management discipline to ensure solutions deliver measurable value, scalability, and high-quality user outcomes.
What You Will Do:In this role you will own the end-to-end product lifecycle, working closely with engineering and stakeholders to translate complex requirements into impactful, scalable AI products.
Key responsibilities include:
- Define and own product vision, strategy, and roadmap aligned to enterprise AI objectives
- Translate business needs into clear product specifications, user stories, and acceptance criteria for engineering teams
- Prioritise and manage product backlogs, balancing user needs, technical constraints, and strategic value
- Partner with AI, software, and UI engineering teams to drive delivery, ensuring quality, scalability, and compliance
- Define product success metrics and use data insights to guide product decisions and continuous improvement
- Lead product launches, including readiness planning, stakeholder communication, and adoption strategies
- Champion user-centred design, ensuring intuitive and effective AI-driven user experiences
- Act as the primary point of contact for stakeholders, communicating product priorities, roadmaps, and progress
- Proven experience in product management, including ownership of complex technical or platform-based products
- Experience working closely with engineering teams in agile delivery environments
- Demonstrated experience delivering AI-powered or data-driven products, with an understanding of AI system considerations
- Strong knowledge of product lifecycle management, from discovery through to launch and continuous improvement
- Experience managing multiple priorities and stakeholders within fast-paced, multi-team environments
- Strong stakeholder management and communication skills, with the ability to influence without direct authority
- Data-driven mindset, using metrics and insights to inform prioritisation and decision-making
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Proven experience in product management, including ownership of complex technical or platform-based products
- Experience working closely with engineering teams in agile delivery environments
- Demonstrated experience delivering AI-powered or data-driven products
- Strong knowledge of product lifecycle management from discovery through launch and continuous improvement
- Experience managing multiple priorities and stakeholders within fast-paced, multi-team environments
- Strong stakeholder management and communication skills, with ability to influence without direct authority
- Data-driven mindset, using metrics and insights to inform prioritisation and decision-making
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
