Senior Technical Product Owner

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

As a Senior Technical Product Owner, you will leverage your entrepreneurial mindset to drive the vision, strategy, and execution of innovative products. You will act as a key technical bridge between business and development teams, ensuring alignment with Manulife's strategic goals and delivering exceptional value to customers.

Position Responsibilities: 

• Owns the product backlog and feature prioritization process

• Works with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools, A/B testing), and analyze data to make decisions on features that influence the direction of the product (owner of product backlog)

• Leads agile teams to ensure that value is delivered to users through appropriate epics

• Drives the product strategy, planning, and delivery of key capabilities for the product (defines product goals)

• Acts as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user research

• Leads the ideation, design, and planning of the product; monitor and report on product KPIs

• Proactively removes obstacles impacting success of sprints; manages key dependencies

• Works with strategic design to gain an understanding of use personas, pain points and journeys

• Provides insights into product, technology and market trends

• Defines roadmaps and detailed user stories, and partner with engineering masters to enable delivery of prioritized features

• Collaborates with engineers & leadership to uncover pain points and opportunities to accelerate the delivery of new value through software

• Manages communication and delivery between design & engineering teams

• Specifies and effectively communicates requirements for current and future products

• Understands the importance of total cost of ownership and makes decisions based on cost.

Required Qualifications:

At least 5-10 years of experience

• As a Product Owner

• BA or BSc in a technical discipline (computer science, engineering)

• Experience in data architecture, data modelling, and service-based architecture

• Familiar with cloud infrastructure, DevOps, Jenkins, Azure, PCF, API's, SQL, GenAI, Power Platforms

• Experience with languages such as Java Springboot or .NET Core or Node.js

• Firm knowledge of JIRA and Confluence

• An entrepreneurial spirit and comfort working within in rapidly changing environment

• Analytical, ability to think strategically and creatively

• Able to design roadmaps

• Create well designed and thought out Jira Stories, Epics and Tasks that define scope and definition of done

• Experimenting with emerging technologies and understanding how they will impact what comes next

• A capacity for constant learning from both success and failure, remaining open to change and continuous improvement

• Good organizational and problem-solving abilities that enable you to manage through creative abrasion

• Good verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes

• Partners well with other squads, but tactfully protects their squad from distractions

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].