This is a remote role; however, there will be meetings in the Sacramento area several times a year. Candidates are expected to work business hours, Monday-Friday, Pacific Time Zone.
Join DHCS’s Behavioral Health Transformation: Where Purpose Meets Innovation
Location: Remote
Department: Department of Healthcare Services (DHCS), Behavioral Health Transformation (BHT)
Commitment: Full-Time Consultant (W2 employee of Speridian or 1099/IC for Speridian)
Why DHCS?
At DHCS we are leading a transformative journey in Behavioral Health, reshaping systems and services to ensure better outcomes for communities across California. Our Behavioral Health transformation initiative is more than a project—it’s a movement to make California a leader in accessible, high-quality health services. We’re setting the stage for a new era of government services built on agile methodologies, cutting-edge technology, continuous improvement, and a relentless commitment to serving the public good.
At DHCS, we’re looking for innovators who are passionate about purposeful work and excited by the opportunity to drive lasting change through innovative solutions.
Our core values are what make us successful and define the impact we have on the DHCS program and California’s citizens.
- Partnership: Respect Other, Practice Empathy, Earn Trust
- Ownership: Take Accountability, Show Reliability, Act with Integrity
- Grit: Bring Passion, Exhibit Perseverance, Demonstrate Resilience
- Value: Drive Outcomes, Maximize Impact, Keep Improving
Description
The Product Owner for Consent Management leads the delivery of a statewide digital consent platform that enables compliant sharing of sensitive behavioral health and housing data under Health Insurance Portability and Accountability Act (HIPAA). This role is central to the Behavioral Health Transformation (BHT) initiative and is responsible for translating legal, policy, and user requirements into actionable product backlogs that support secure, scalable, and user-centered solutions.
The Product Owner will work closely with Product Managers, human-centered design (HCD), engineers, policy experts, and county stakeholders to ensure the platform meets the needs of care workers, supports outreach and engagement, and complies with federal interoperability mandates. This role requires a deep understanding of consent workflows, privacy regulations, and the operational realities of field-based care delivery.
Lead with full accountability for the Consent Management backlog. This includes not only maintaining the backlog, but owning its strategic direction and ensuring it reflects the evolving priorities of the Behavioral Health Transformation (BHT) initiative.
Backlog Ownership & Prioritization
Act as the primary link between legal, policy, technical, and user domains. Translate complex requirements into actionable epics, features, and user stories with clear acceptance criteria and measurable outcomes.
Prioritize backlog items to align with BHT objectives, compliance deadlines, and user value, while balancing short-term delivery needs with long-term platform scalability.
Facilitate backlog refinement and planning sessions with cross-functional teams. Ensure clarity, feasibility, and alignment across engineering, HCD, and policy stakeholders.
Proactively manage delivery risks, identify cross-team dependencies, and ensure the team is consistently focused on the highest-value work.
Serve as the authoritative voice on what gets built, when, and why. Own the product narrative and delivery outcomes from discovery through deployment.
Strategic Alignment & Delivery
Collaborate with Product Managers to define and track objectives and key results (OKRs) related to consent capture, usage, and system adoption.
Ensure delivery timelines align with BHT milestones and federal interoperability requirements.
Partner with Agile Delivery Managers to manage sprint cadence, burn rate, and resource allocation.
Platform & Solution Development
Support delivery of secure, scalable consent management capabilities, including:
Digital ASCMI form workflows
Offline mobile consent capture and sync
Consent search and audit logging
Consent-to-share APIs that follow Fast Healthcare Interoperability Resources (FHIR) standards.
Integration with Master Client Profile and ISL data services
Ensure parity between mobile and desktop features and support hybrid workflows such as paper digitization.
Collaborate with engineering and architecture teams to ensure platform resilience, extensibility, and compliance with privacy and security standards.
Stakeholder & Policy Integration
Work with county care workers and DHCS program teams to validate requirements and test solutions.
Ensure solutions align with behavioral health policy, reporting standards, and privacy regulations (HIPAA, 42 CFR Part 2).
Facilitate feedback loops from frontline users and route feature requests appropriately.
Metrics & Continuous Improvement
Define and track success metrics.
Use analytics to drive backlog prioritization and product enhancements.
Lead discovery and prototyping efforts to validate new features.
Promote a culture of continuous learning, iteration, and user-centered design.
Collaboration & Leadership
Lead agile ceremonies and foster cross-functional collaboration across engineering, HCD, policy, and delivery teams.
Champion the voice of care workers and county users in product decisions.
Provide thought leadership on consent management best practices, interoperability, and platform governance.
DHCS is recruiting for skills that reflect the broader leadership, systems thinking, and cross-functional coordination required for this role, especially given the legal sensitivity and statewide scope of the consent management platform.
Experience
8+ years of experience in product ownership, product management, or technical leadership roles, preferably in public sector, healthcare, or other compliance-driven environments.
Demonstrated success leading cross-functional teams to deliver digital products that manage sensitive data and comply with privacy regulations such as HIPAA and 42 CFR Part 2.
Proven experience owning and managing complex product backlogs across multiple delivery channels (web, desktop, API) in an Agile environment.
Experience working with government agencies, county partners, or community-based organizations on service delivery or data-sharing initiatives.
Background in behavioral health, care coordination, or social services is strongly preferred.
Experience with interoperability standards and data exchange frameworks (e.g., FHIR HL7, OAuth 2.0).
Familiarity with identity and access management (IAM) platforms and secure authentication protocols.
Skills
Ability to assess and manage product risk across legal, technical, and operational domains
Experience facilitating cross-jurisdictional collaboration (e.g., between state, county, and provider systems)
Skill in navigating ambiguity and making decisions with incomplete information
Ability to synthesize user research, policy analysis, and technical constraints into cohesive product direction
Familiarity with data governance principles and consent lifecycle management
Experience coordinating go-to-market strategies for public-facing or field-deployed applications
Ability to assess and manage product risk across legal, technical, and operational domains
Skill in navigating ambiguity and making decisions with incomplete information
Ability to synthesize user research, policy analysis, and technical constraints into cohesive product direction
Comfort working with executive stakeholders and presenting complex topics in plain language
Familiarity with data governance principles and consent lifecycle management
Ability to lead product discovery efforts in environments with evolving legal or regulatory frameworks
Experience coordinating go-to-market strategies for public-facing or field-deployed applications
Speridian is an Equal Opportunity Employer
Top Skills
What We Do
Speridian is an innovative, thought-leading digital modernization company that leverages modern software engineering and proprietary platform solutions to streamline and enhance interactions between clients and constituents within commercial and public sector markets.
As a global business and technology solutions provider, Speridian's business and technology experts help clients modernize their businesses through Digital Transformation. Headquartered in Albuquerque, NM, with regional offices in the Americas, Middle East, Singapore, India, Pakistan, and Philippines; Speridian has been at the forefront of CRM, ERP, HR, CX innovation since 2003.
Our Next-Gen Solutions Practice combined with our partnerships with leading innovators such as Oracle, Microsoft, Salesforce, Google, Amazon, UiPath, Adobe, SAP etc has led to our proven track record of solving the most pressing business problems with our unique, industry-based 3-pillar approach: (1) business focus, 2) technology-fuelled innovation, and 3) delivery excellence.
Speridian’s services include consulting, testing and quality assurance, custom development, cloud computing, IT support and managed services, AI and machine learning, system integration, big data and analytics, customer experience solutions, application modernization, and staffing professional services.
Based on the rich domain expertise that Speridian acquired over the years, Speridian developed several advanced platforms, enhancing their service offerings:
CaseXellence, a low-code intelligent process automation platform, is designed for public sector enterprises. It modernizes legacy infrastructure and includes pre-built solutions focused on security, transparency, and traceability.
Beacon, another of Speridian’s innovations, is a comprehensive suite of banking solutions. It offers a range of products including Core Banking, Loan Management, and Banking Analytics, catering to over 200 financial institutions.
Finally, Speridian O360 is an Enterprise management platform providing a 360-degree view of core HR and Project Management processes. Tailored for small to medium-sized organizations, it aims to boost productivity by automating manual tasks, allowing HR to focus on strategic and critical business tasks.
