At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.
Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
The Company:
Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
What’s in it for you:
Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.
Address:
GuatemalaThe Senior Technical Product Owner is a senior team member responsible for translating business product strategy into executable technical deliverables and ensuring development teams deliver maximum business value. Working with the business Product Manager who owns overall product strategy, the Senior TPO manages complex product backlogs, drives tactical execution, and mentors junior TPOs. Holds acceptance authority for completed work and creates precise, AI-ready requirements using Given-When-Then (Gherkin) format. Models AI-augmented engineering excellence — integrating AI capabilities where appropriate, evaluating outputs rigorously, and shaping team practices for prompt design, evaluation, and safety.
ESSENTIAL DUTIES & RESPONSIBILITIES:
AI-Augmented Engineering Excellence
- Model AI-augmented engineering excellence — design solutions that integrate AI capabilities (LLMs, RAG, agents) where appropriate.
- Demonstrate active AI fluency — use AI assistants (GitHub Copilot, Claude, or equivalent) as a daily co-engineer for code generation, test creation, documentation, and learning.
- Write AI-ready requirements (Given-When-Then/Gherkin) that enable AI-assisted development tools to generate accurate, testable code.
- Evaluate AI outputs rigorously and shape team practices for prompt design, evaluation, and safety.
- Stay current with AI-assisted development tools (GitHub Copilot, Cursor, Claude, and equivalents) and evangelize best practices across the team.
Story Creation & Requirements Engineering
- Author comprehensive user stories using Given-When-Then format with complete behavioral context (Given = initial state/preconditions, When = actions/triggers, Then = expected outcomes).
- Define explicit acceptance criteria covering happy paths, edge cases, error conditions, and complex integration scenarios.
- Include technical constraints, validation rules, business logic, performance requirements, security considerations, and compliance standards.
- Provide concrete examples with sample data, API specifications, and reference implementations.
- Document dependencies, integration points, and system interactions clearly for both human developers and AI-assisted tools.
- Collaborate with technical product managers, architects, and technical leads on architectural context and design patterns.
- Handle complex, enterprise-level requirements involving multiple systems and cross-functional dependencies.
Story Acceptance & Quality Leadership
- Review and accept completed stories, validating functionality meets all acceptance criteria and enterprise quality standards.
- Test delivered functionality against each Given-When-Then scenario across multiple integration points.
- Verify solutions handle all documented scenarios including edge cases, security requirements, and performance benchmarks.
- Exercise final acceptance authority, ensuring deliverables are production-ready before release.
- Coordinate with QA teams on acceptance criteria alignment and automated testing strategies.
- Provide structured feedback for stories requiring remediation.
Backlog Management & Prioritization
- Own and maintain complex user story backlogs, strategically prioritizing based on business value, technical dependencies, and risk.
- Translate business product strategy and roadmap into detailed, development-ready user stories.
- Break down complex features into appropriately sized stories while maintaining technical coherence.
- Make tactical trade-off decisions to maximize value delivery within constraints.
- Sequence backlog items accounting for dependencies, risk mitigation, technical debt reduction, and incremental delivery through creation of release plans.
- Manage backlog across multiple teams or complex product areas when required.
- Identify and escalate strategic risks or impediments impacting delivery.
Team Leadership & Agile Excellence
- Lead sprint ceremonies including planning, refinement, reviews, and retrospectives.
- Partner with Scrum Masters, developers, architects, QA engineers, and designers to drive team efficiency.
- Provide real-time expert guidance on business logic and acceptance criteria during development.
- Present completed work during sprint reviews, demonstrating acceptance and articulating business value.
- Foster collaborative environment encouraging questions and continuous improvement.
- Champion Agile and BDD practices across the organization.
Stakeholder Engagement & Influence
- Serve as senior point of contact between development teams and business stakeholders.
- Facilitate complex requirements discovery sessions with diverse stakeholder groups.
- Lead User Acceptance Testing (UAT) and ensure business readiness.
- Communicate sprint progress, release readiness, and risks to business Product Manager, stakeholders, and leadership.
- Negotiate scope, priorities, and trade-offs balancing business needs with technical realities.
- Influence technical execution through data-driven insights from delivery and user feedback.
Mentorship & Organizational Impact
- Mentor and coach junior TPOs (Associate TPO, TPO) on GWT story writing, requirements craft, acceptance practices, and quality standards.
- Review stories created by junior team members ensuring quality and consistency.
- Contribute to hiring, onboarding, and training of new product ownership team members.
- Participate in or lead communities of practice for product owners.
- Drive adoption of new tools, methodologies, or practices improving delivery effectiveness.
EDUCATION & EXPERIENCE:
Required
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field (Master’s preferred).
- 7–10 years as a TPO, Business Analyst, or Technical Product Owner in Agile teams.
- Minimum 3–5 years at senior/lead level handling complex, enterprise-scale products.
- Expert in writing detailed user stories with comprehensive acceptance criteria using Given-When-Then format.
- Strong Behavior-Driven Development (BDD) experience.
- Advanced technical acumen with system architecture, data models, APIs, and integration patterns.
- Proven leadership within Agile/Scrum teams.
- Expert proficiency with Agile tools (Jira, Azure DevOps, Confluence).
- Outstanding communication skills and ability to influence senior stakeholders.
- Experience mentoring junior team members.
Preferred
- CSPO, A-CSPO, CPO, or PMI-ACP certification.
- Experience with BDD tools (Cucumber, SpecFlow, Behave).
- Familiarity with AI-assisted development tools (GitHub Copilot, Cursor, Claude, etc.).
- Understanding of test automation, CI/CD pipelines, and DevOps practices.
- Background in software development, architecture, or QA.
- Experience leading product ownership for multiple teams.
EZCORP is an Equal Opportunity Employer
Skills Required
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field
- 7-10 years of experience as a Technical Product Owner, Business Analyst, or Technical Product Owner in Agile teams
- 3-5 years of experience at a senior or lead level handling complex, enterprise-scale products
- Expertise writing detailed user stories with comprehensive Given-When-Then acceptance criteria
- Strong Behavior-Driven Development experience
- Advanced technical knowledge of system architecture, data models, APIs, and integration patterns
- Proven leadership within Agile or Scrum teams
- Expert proficiency with Jira, Azure DevOps, and Confluence
- Outstanding communication skills and ability to influence senior stakeholders
- Experience mentoring junior team members
- Master's degree
- CSPO, A-CSPO, CPO, or PMI-ACP certification
- Experience with Cucumber, SpecFlow, or Behave
- Familiarity with AI-assisted development tools such as GitHub Copilot, Cursor, or Claude
- Understanding of test automation, CI/CD pipelines, and DevOps practices
- Background in software development, architecture, or QA
- Experience leading product ownership for multiple teams
EZCORP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EZCORP and has not been reviewed or approved by EZCORP.
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Affordable Benefits — Employee-only medical premiums are often covered at no cost, with medical, dental, and vision included as standard options. This lowers out-of-pocket burden for individuals and stands out within the package.
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Leave & Time Off Breadth — Offerings include PTO, paid holidays, volunteer time, and parental leave. The breadth provides multiple avenues for time away beyond basic vacation.
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Wellbeing & Lifestyle Benefits — Perks include employee merchandise discounts and structured training programs alongside core benefits. Such additions enhance day-to-day value beyond base pay.
EZCORP Insights
What We Do
Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW. We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! At EZCORP, we are committed to fostering an environment that values diversity, inclusion, and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. We celebrate our Team Members’ differences, experiences, and beliefs. Our dedication to promoting diversity, inclusion and equal opportunity is critical to ensuring that EZCORP can attract and retain talent with the skills and abilities to lead the way today and to step into greater roles tomorrow.
