Position Summary:
With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.
This role focuses on CloudBlue, a HostPapa business that powers cloud commerce for many of the world’s largest service providers, including major Telcos, distributors, and MSPs. CloudBlue enables partners to monetize and manage cloud services and subscriptions at scale, combining the agility of a high-growth business with the backing of a global organization.As the Senior Technical Product Manager, you will play a key role in defining market needs, shaping solutions, and driving the evolution of the CloudBlue platform. You will connect customer problems, product strategy, and AI-driven innovation into scalable solutions within a microservices-based, cloud-native SaaS environment. Working within a fully remote and international team, you will help deliver impactful product capabilities that align with business goals while enhancing customer and partner experiences.
What you’ll do
- Define and drive the product vision and strategy aligned with CloudBlue’s business goals, partners, and customers
- Research, validate, and translate market needs into product opportunities and roadmap initiatives
- Plan and prioritize product roadmap deliverables, aligning releases with business impact and strategic priorities
- Define solutions through clear product requirements, user stories, and documentation
- Collaborate with cross-functional teams to deliver end-to-end solutions and ensure strong go-to-market execution
- Support adoption of product features by working closely with internal stakeholders and customer-facing teams
- Continuously explore and evaluate emerging technologies, including AI-driven capabilities, to enhance the platform
- Support other tasks or projects as assigned to meet team and business needs
About you
- 5+ years of experience in product management within a relevant technology domain (experience in solution or software architecture is also valuable)
- Strong experience scoping and validating complex customer requirements
- Ability to operate effectively at different levels of detail depending on context and audience
- Solid understanding of software design, development, testing, and delivery, including APIs and system interactions
- Practical experience applying AI-first workflows to product management and day-to-day processes
- Strong interpersonal, communication, planning, and decision-making skills
- Excellent written and verbal communication skills in English
- Experience in domains such as Billing, BSS, ERP, Finance, eCommerce, or AI-driven solutions with large customer bases is considered a plus
- Exposure to cloud infrastructure services (Kubernetes, databases, and storage across AWS, Azure, or GCP) would be beneficial
- Familiarity with development technologies such as Python, Go, SQL, or similar tools is an added advantage
What we offer:
- Work from anywhere – this is a remote opportunity, open to candidates located within the European Union only, in line with team needs and operational requirements
- A competitive salary that values you and your unique skill sets
- Career advancement & professional development opportunities to help you reach your full potential
- Flexible work arrangements to support work/life balance
About us:
At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.
Our HostPapa team values diversity and inclusion. We have a friendly company culture built on trust and respect. With the acquisition of several companies into our product portfolio, we’re growing at an incredible rate and have ample opportunities for career growth.
Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!
HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.
HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.
It is anticipated that this position will be performed outside of Ontario.
Skills Required
- 5+ years of experience in product management
- Strong experience scoping complex customer requirements
- Solid understanding of software design and development
- Practical experience with AI workflows
- Excellent communication skills in English
- Exposure to cloud services (Kubernetes, AWS, Azure, GCP)
- Familiarity with development technologies (Python, Go, SQL)
What We Do
About HostPapa HostPapa is a privately-owned company headquartered in Burlington, Ontario. HostPapa also has locations in 11 other countries around the world. At HostPapa, we consider every one of our customers to be a part of our family. That's why our motto is "Let Papa take care of you!" We understand that our customers' websites are important and that they need to be able to count on us to ensure that their service is not interrupted. We have established a solid foundation to offer hosting solutions and cloud services for small and medium-sized businesses that are reliable, easy-to-use, and customer service-oriented, all for a low cost. At HostPapa, we value our customers and recognize their need for outstanding customer service. We are not satisfied until our customers are! With HostPapa you get: Feature-rich hosting packages Money-back guarantee FREE domain registration Uptime guarantees Online knowledgebase / support Help with using the tools / getting set up Ecommerce capabilities Free apps With HostPapa you can depend on: Dedicated customer service Quality equipment Maximum guaranteed uptime Highly functional tools for administration The leading feature set available Secure and reliable backups A solid and honest business partner Careers at HostPapa A career at HostPapa is fun, laid back, rewarding and challenging. We offer continuous learning and opportunities for career advancement. If you think you have the skill-set to work with us and love to work in a fast-paced environment, then HostPapa is definitely the place for you! It is our goal at HostPapa to help our employees advance in their careers. By adopting an ongoing, hands-on learning environment, our employees are continuously growing and expanding their knowledge. We believe that employee education and training are essential, not only for our staff but also for our customers.
