Senior Technical Product Manager

At Omise, we believe the digitalization of the economy has opened up the world and offers endless opportunities to grow and make meaningful connections with one another. Omise is powered by its payment infrastructure sister company, Omise Payment Holdings, which provides one-stop online payment solutions.

Omise connects people, businesses and society in innovative ways to provide fair and open access to a growing economic ecosystem under its vision of enabling access to the digital economy for everyone. We are on a mission to make digital finance seamless and borderless for people and businesses. Our solutions are used by thousands of companies worldwide including Toyota, ByteDance, ICBC, SCB, True, Allianz Ayudhya, McDonald’s, BMW, King Power and Pomelo.

We are obsessed with solving financial coordination problems and developing new business models and technology that enable businesses to grow. We focus on addressing financial complexities and chokepoints by offering seamless and borderless solutions for our customers because we want them to focus on their core business and value proposition. 

As a value-driven organization, we are dedicated to selecting and retaining the sharpest minds across all functions. Help us make digital finance seamless and borderless for people and businesses. 

Why we need you

Payments are at the heart of commerce, and we are building a world-class platform to enable seamless, secure, and scalable payment experiences. As we expand our Core Payments Product Team, we need a Senior Technical Product Manager to drive the evolution of key payment capabilities across Thailand, Singapore, Malaysia, Japan, and the U.S.

You will play a key role in defining and delivering critical payment solutions in one or more of the following domains: customer integrations, core payment processing, card acquiring, alternative payment methods, and data platform. With increasing regulatory requirements, evolving fraud risks, and growing customer expectations, we need someone who can bridge the gap between business needs and technical execution, working closely with business, engineering, compliance, risk, and operations teams

What you will be doing

• Drive product discovery and development activities, including defining and executing the product roadmap and backlog, for one or more of the following domains: customer integrations, core transaction services, card acquiring, alternative payment methods, and data platform.
• Collaborate with other TPMs, business analysts, and engineering teams to design scalable and compliant payment solutions aligned with PCI DSS, EMV 3DS, and card scheme rules and mandates.
• Work closely with commercial, marketing, and operations teams to ensure successful go-to-market activities and product adoption.
• Support pre-sales and commercial discovery activities, working closely with business development and sales teams to align product capabilities with market and customer needs.
• Partner with external stakeholders such as card networks, banks, and alternative payment providers to integrate new payment methods, expand existing capabilities, or optimize payment flows.
• Utilize data-driven decision-making to define and execute product initiatives that enhance authorization rates, reduce fraud, improve overall payment performance, and reduce operational friction
• Drive cross-functional collaboration between engineering, compliance, risk, and business teams.
• Stay ahead of industry trends, regulatory changes, and emerging payment technologies.
  

You

• 7+ years of experience in technical product management, with a focus on payments, fintech, or financial services.
• Fluency in Japanese is to be considered as a plus.
• Experience with APIs, SDKs, plug-ins, microservice architecture, or payment method integrations.
• Strong analytical skills with the ability to leverage data for prioritization and decision-making.
• Proven ability to collaborate across multiple teams, across business, engineering, compliance, risk, and operations teams, and external partners.
• Ability to manage multiple priorities in a fast-paced and evolving environment across different timezones.
• Experience and knowledge in one or more of the following:
  • Card acquiring, including authorization, clearing, and settlement flows
  • Chargeback and dispute resolution processes
  • Alternative payment methods
  • 3-D Secure
  • Network tokenization
    

Nice to Have

• Familiarity with agile development methodologies, preferably Scrum.
• Bachelor's degree in a technical or quantitative field (e.g., Computer Science, Mathematics, Economics, Information Technology). An MBA is a plus.
  
  

How to apply

If you liked what you read and believe to be up for the challenge, we'd be pleased to welcome you to the recruitment process for this position. Simply click on apply and submit your contact info. Afterward, this will happen next:

• The hiring team will review your application
  
• 2-3 Interviews with the hiring team, People Operations team and all stakeholders involved in the process

Why you’ll love it here

• Work with other talented, ambitious international colleagues who love their craft
• A modern and well-equipped work environment
• Flexible working hours
• A medical healthcare plan and annual health check-up
• A friendly bunch of colleagues

What we believe in

• We cultivate teamwork and a trust-based working culture
• We celebrate diversity and continuous improvement
• Giving our employees the opportunity and create for their own success

About Omise

• Founded in 2013, 500 people
• Headquartered in Japan, with operational headquarters in Bangkok and  offices in Singapore, Indonesia, Malaysia and Vietnam
• Raised over $236M of funding to date from institutional investors including SCB10X, SPARX Group Co. Ltd., Toyota Financial Services Corporation, JIC Venture Growth Investments, MUFG Bank, Mars Growth Capital,  Ascend Venture Group, and more
• Won Digital Startup of the Year at Digital Thailand Big Bang 2017
• Won Forbes Japan Startup of the Year 2018
• Won 3 awards from International Business Magazine Award 2020
  • Most Innovative Electronic Payment Platform for Singapore
  • Most Innovative Seamless Transactions Provider for Singapore
  • Best Payment Solutions Provider in Singapore
• Won Mizuho Innovation Award 2022 (Q2)

Life at Omise

Nearly 500 employees work from our six office locations as well as remotely from home or co-working spaces. While we are a global company, a lot of our thinking goes into how to solve payment problems at the hyper-local level to help businesses scale and reach their customers. 

Our core values — simple, real, and beautiful serve as our North Star and are integrated into how we work and the results of our work. 

At Omise, we empower people to embrace project-ownership and take initiative. We love to see our employees act as the owner of the outcome and confidently provide solutions to each challenge, taking a collaborative teamwork approach. Our fellow employees are encouraged to discuss and share ideas, and are given the freedom to explore all areas of their work, in order to achieve the expected results.

People at Omise are from different backgrounds and together, we contribute to creating an inclusive, friendly, and safe working environment. As a company, we embrace diversity and value open discussions, a learning mindset, professionalism, and respect. “Growing with us” means to celebrate the challenges and to always look for opportunities to learn, develop your skills, and move one step forward each day. If this is the work environment you are looking for, then get in touch with us.

We look forward to hearing from you. Omise embraces diversity and nourishes an open and inclusive work environment. We are home to over 27 nationalities and all decisions to hire, promote or discharge are based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other applicable legally protected characteristics.

* Discover how Omise prioritizes and protects your privacy and data by clicking HERE to explore our Human Resources privacy policy before you embark on your journey with us.