Our Opportunity:
Chewy is seeking a Senior Technical Product Manager to join the Customer Relationship Management (CRM) team in our Seattle, Boston, Plantation, or Minneapolis office. CRM owns Chewy’s marketing technology and deliver solutions to improve Chewy’s customer facing communications. As a Senior Technical Product Manager on CRM you will build and launch products that directly impact Chewy’s customer communication and deliver active customer growth.
In this role, you will own mobile attribution solutions that support Chewy’s marketing team to measure and optimize mobile marketing strategies. You'll work closely with engineering, data science, and analytics teams to craft and implement the end-to-end solution. You will be seen as the subject matter authority on mobile attribution and be a trusted thought partner on mobile marketing attribution.
What You’ll Do:
- Develop and maintain a product roadmap and prioritized backlog
- Define and analyze measures of success for new features and improvements; translate customer and business insights into clear requirements for product improvements and new features
- Led product discovery sessions with collaborators to identify use cases, document difficulties, and ensure cross-team alignment on product strategy
- Drive innovation through continuous improvement, employing A/B experiments, data analysis, and feedback to iterate on algorithms and product functionality
What You’ll Need:
- Bachelor’s degree or equivalent experience
- 5+ years in technical product management or a similar role leading cross-functional projects, balancing product/business requirements with technical constraints
- 2+ years in mobile attribution or marketing attribution and technologies
- Experience building products to support marketing with first-party and third party technologies
- Strong analytical abilities with experience in using data to drive product decisions
- Ability to clearly communicate technical product details to non-technical collaborators
- Experience owning/driving roadmap strategy and definition
Compensation & Benefits:
Our salary range for a Senior Technical Product Manager position is $134,500.00 - $215,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant. We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
