Our Technical Product Manager is a subject matter expert on designing and building software as products (usually APIs and Delivery Infrastructure). You will be working with clients across a variety of sectors and making sure the business-critical software solutions we develop delivers real business value every time. You will need to know; modern technologies but also have a product mindset, ability to prioritize new features, define a product and what it is not, work with other teams to validate the service’s usefulness and drive adoption, manage delivery, manage stakeholders, and manage the team’s NPS. A core function of this role is stakeholder management and prioritization.
This is an ONSITE position in the city of Raleigh, North Carolina
Job responsibilities
- Translate epics into stories to enable development teams to understand scope. Prepare user stories to support iterative delivery of the product.
- Outline clear acceptance criteria, to clearly communicate the definition of “done”.
- Drive the pace and quality of decisions on the software delivery team
- Model business value streams relevant to the product
- Review the product roadmap with key stakeholders
- Determine product priorities, including new features and defect fixes
- Own the software documentation i.e. API documentation
- Advocate and evangelize Agile, Lean, and Continuous Delivery and Analysis best practices
- Define key objectives and ‘to-be” state, identify success factors, and comprehend constraints, challenges, and risks
- Lead by example to showcase Thoughtworks unique product thinking and differentiating capabilities in client / partner / multi-vendor environments.
Job qualifications
- Ability to guide incremental delivery of a complex modernization project
- Understand technical implications of features and how to break down into stories that adhere to the INVEST principles
- Analyze customer and business requirements to understand the underlying intent
- SQL experience and familiar with modern technologies such as AWS, Azure or GCP
- Experience in (one of) DevOps, Application Modernization, Platform Engineering or Developer Experience
- Experience with modeling business processes using a variety of tools and techniques
Professional Skills
- Strong facilitation, prioritization, and influencing skills
- Strong communication skills, listens and shares information
- Demonstrated experience working successfully with cross-functional teams to deliver software
- Orchestrate collaboration by removing roadblocks and fostering communication
- Experience as a trusted and valued partner of the product owner to business stakeholders
- Experience prioritizing competing demands and obtaining buy-in from stakeholder(s)
- Ability to articulate the “big picture” of the solution to delivery and client teams to understand cross functional inter-dependencies and impact
- Demonstrated ability to understand and explain issues from both a technical and a business functional point of view
- Openness to contradictory opinions and flexible in your thinking
- A willingness to jump into projects and complex environments to make sense of ambiguous details in multiple domains
Other things to know
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Travel
While we’ve traditionally been a traveling consultancy, we have adopted a hybrid working model with the majority of work being completed remotely from either home or local Thoughtworks offices. However, business travel to client locations should be expected when required by Thoughtworks or our clients’ needs.
Company Policies
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
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What We Do
We are a leading global technology consultancy that integrates strategy, design and software engineering to enable enterprises and technology disruptors across the globe to thrive as modern digital businesses.
Why Work With Us
As technologists, we have a unique role to play in how technology should benefit all of society, pursuing a more equitable future. Part of that role is to continuously educate ourselves on the issues that matter to the causes we believe in. We recognize our privilege and strive to see the world from the perspective of the most vulnerable.
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