Aledade is the largest network of independent primary care.
The Role
The role involves overseeing Aledade's Salesforce platform for the Growth team, optimizing user workflows, gathering requirements, and aligning solutions with business objectives.
Summary Generated by Built In
As a Senior Technical Product Manager, you will be a key member of the team responsible for the strategic oversight, development, and management of Aledade’s Salesforce platform. You will focus specifically on solutions that empower our Growth (Marketing and Sales) team in their work to engage and enroll new members to the Aledade practice community. This role involves crafting and executing the long-term vision for Aledade’s implementation of Salesforce, collecting feedback and gathering requirements from strategic business owners, and serving as the interface with tech and analytics partners to deliver high-quality solutions with the ability to scale. The Senior Technical Product Manager is responsible for ensuring that the platform aligns with Aledade’s business objectives, while using extensive Salesforce knowledge and best practices to enhance our internal user experience and drive business value.
Primary Duties:
- Partner with business owners to cultivate a shared vision for Aledade’s CRM ecosystem, develop alignment on constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective.
- Ongoing optimization of user workflows and capabilities, including monitoring of key metrics & incorporation of user feedback
- Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
- Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
- Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.
Minimum Qualifications:
- 8+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
- Proven track record working as a product manager in Salesforce, including experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce solutions.
Preferred Knowledge, Skills and/or Abilities:
- Deep understanding of Salesforce platform features, capabilities, and limitations.
- Proven experience leading end-to-end solutions for Sales and Revenue Operations teams, with a track record of building deep strategic partnerships with core business stakeholders to drive improvements.
- Proficient in leveraging Salesforce Analytics and reporting tools (e.g., Salesforce Reports, Dashboards, and Tableau) to make data-informed decisions and track key performance indicators (KPIs).
- Demonstrated innovation in designing Salesforce product enhancements or features that significantly improve user experience and business outcomes.
- Experience working closely with software engineers, designers, and other technical teams to ensure efficient product development, implementation, and timely delivery of features.
- Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams.
- Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise.
- Skilled at translating ambiguous business requirements into high-quality technical specifications, user stories, and architectural diagrams.
- Passion for understanding customer needs and delivering a user-centric experience.
Physical Requirements:
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Skills Required
- 8+ years of product management experience in technology or SaaS
- Proven track record working as a product manager in Salesforce
Aledade Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aledade and has not been reviewed or approved by Aledade.
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Fair & Transparent Compensation — Pay is often characterized as fair or pretty good for the work, with occasional remarks that compensation is among the best experienced in a career.
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Leave & Time Off Breadth — Time off provisions stand out, including a strong PTO allotment early on and an additional long-tenure sabbatical benefit.
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Parental & Family Support — Paid parental leave is positioned as a meaningful, broadly applicable benefit for new parents.
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The Company
What We Do
Aledade is the largest network of independent primary care, enabling clinicians to deliver better patient outcomes and generate more savings revenue through value-based care. Aledade’s data, personal coaching, user-friendly workflows, health care policy expertise, strong payer relationships and integrated care solutions enable primary care organizations to succeed financially by keeping people healthy. Together with more than 1,900 practices and community health centers in 45 states and the District of Columbia, Aledade manages accountable care organizations that share in the risk and reward across more than 200 value-based contracts representing more than 2.5 million patient lives. To learn more, visit www.aledade.com or follow on X (Twitter), Facebook or LinkedIn.
Why Work With Us
At Aledade, we’re all about doing good for patients, practices and society - which is why we’re so passionate about value-based care and the work we do every day. Because we’re working to benefit all of society, we believe the best way to do so is to utilize all of our team members and their unique experiences, interests, backgrounds and beliefs.
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