Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionYour customers are the developers, security teams, and operational teams at our partners. Companies like Morgan Stanley, N26 and Ramp rely on Wise Platform APIs to run critical payments journeys in production. It’s your job to ensure they can connect securely, operate reliably, and troubleshoot issues quickly — without needing manual support.
As the Senior Product Manager for API Tooling, you will own the roadmap and execution for the API access, security and webhook infrastructure and tooling of Wise Platform API integrations. You’ll focus on reducing partner-impacting incidents (especially auth- and webhook-related), improving observability and self-serve troubleshooting, and modernising the auth and security foundations so the platform can scale safely over the next few years. You will partner and work closely with the Security, Account Access and Wise Platform teams to build API solutions suitable for our enterprise partnerships.
Your mission: Make Wise Platform integrations secure-by-default and reliable in production, with self-serve operational API visibility that reduces failures and support load.
What you’ll be working on
Own the Wise Platform partner API access, webhook service and WP API security offering, making it easy for developers to securely connect and troubleshoot our APIs.
Design in partnership with the Security team, credential management, authentication strategies, and secure connection protocols that balance security with developer experience.
Build and improve webhook reliability, observability, and usability.
Deliver API and webhook logs and diagnostics tooling that helps partners and internal teams investigate and recover from issues faster.
Ensure the auth and security infrastructure of Wise Platform is robust and scalable for the long term service demands.
In this role, you will;
Own the roadmap
Define and execute a roadmap centred on secure access, reliability, and operational excellence in production.
Drive execution
Work closely with engineering to ship improvements that measurably reduce incidents, support load, and time-to-resolution.
Make pragmatic trade-offs between scope, security, reliability, and delivery speed.
Collaborate cross-functionally
Partner with platform engineering, security, compliance, support, sales, and other product teams to deliver a cohesive partner experience.
Align internal teams on ownership boundaries and operational processes for incident prevention and response.
Be customer-obsessed
Engage directly with partner developers and operational teams to understand real production pain (auth failures, webhook issues, visibility gaps).
Use data and incident learnings to prioritise the highest-risk and highest-impact improvements.
Measure and iterate
Define success metrics around reliability and operability (e.g., incident rates, auth failure rates, webhook delivery success, support ticket drivers, time-to-resolution, self-serve adoption).
Deliver impact
Deliver measurable reductions in partner-impacting incidents, improved troubleshooting speed, and stronger security posture that supports enterprise adoption.
Experience
6+ years of product management experience, ideally with APIs, platform products, security, identity, auth or infrastructure.
Technical aptitude
Strong understanding of authentication and access patterns (e.g., OAuth2, API keys, JOSE, mTLS), identity/access lifecycle, and operational reliability concepts.
Comfortable discussing architecture, threat/risk trade-offs, and reliability/observability with engineers.
Customer-centric mindset
Empathy for partner developers and operators; you can translate production pain into clear product priorities and outcomes.
Analytical & data-driven
Able to set measurable goals and use metrics and incident data to drive prioritisation and iteration.
Execution-focused
Track record of shipping impactful platform improvements in complex, cross-functional environments.
Strong communication & collaboration
Can clearly communicate technical topics to technical and non-technical stakeholders, build alignment, and drive decisions.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- 6+ years of product management experience, ideally with APIs, platform products, security, identity, auth or infrastructure.
- Strong understanding of authentication and access patterns (e.g., OAuth2, API keys, JOSE, mTLS), identity/access lifecycle, and operational reliability concepts.
- Comfortable discussing architecture, threat/risk trade-offs, and reliability/observability with engineers.
- Experience building webhook reliability, observability, and diagnostics tooling.
- Ability to define measurable goals and use metrics and incident data to prioritise and iterate.
- Track record of shipping impactful platform improvements in complex, cross-functional environments.
- Strong communication and collaboration skills; ability to engage with technical and non-technical stakeholders and customers.
What the Team is Saying
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Wise Compensation & Benefits Highlights
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Leave & Time Off Breadth — Global paid time off is presented as 33–36 days including local public holidays, plus three “Me Days,” with a paid six‑week sabbatical and stipend after four years. Work-from-anywhere for up to 90 days per year after six months further complements time away and flexibility.
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Equity Value & Accessibility — RSUs are granted to all employees, enabling broad ownership in the company. Equity is positioned as a standard, company‑wide component of total rewards.
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Parental & Family Support — Parental leave is described as generous across markets, with U.S. pages listing up to 18 weeks fully paid for birthing parents and 8 weeks for non‑birthing parents. Additional family‑oriented supports such as onsite Mother’s Rooms and abortion travel benefits are noted in certain locations.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
