Senior Product Designer, Technical

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New York, NY, USA
In-Office
190K-210K Annually
Software
The Role
Company Description

Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.

Role Description

As an early designer at Tennr, you'll leverage your design expertise to the product that reduces patient delays across the U.S Healthcare System.
We are looking for a Senior Product Designer - Technical who’s comfortable with technical and coding concepts - ideally someone who had exposure to coding, working on developer tools, or playing with workflow automation. Someone who skillfully parses through ambiguity and deeply cares about creating the best possible experiences.

This role is ideal for someone with a strong ambition to tackle a high-impact problem space, who can thrive in a fast-paced startup environment and is eager to contribute to foundational aspects across product, design, and processes.

This role will focus on platform-level developer tools, a strong comfort with technical concepts is a big plus and will be highly valued.


Responsibilities
  • Own the full design lifecycle across multiple work streams from discovery and research through prototyping, iteration, development handoff, and post-launch refinement.

  • Conduct user interviews, validate ideas with customers, define key problems to solve, analyze feedback, distill insights, and iterate on design to ensure alignment with business goals.

  • Create high-fidelity interactive prototypes and ensure smooth development handoff. Manage constraints related to scope and deadlines.

  • Partner with other designers and engineers to create scalable patterns and components used within Tennr’s products.

  • Design and ship high quality products


Qualifications
  • You have 6+ years of experience in relevant roles, ideally within startups or high-growth environments with a focus on enterprise SaaS and B2B products.

  • You excel at breaking down ambiguous, complex problems into clear, actionable projects.

  • You communicate ideas effectively from high-level abstraction to pixel-level detail clearly articulating the trade-offs involved.

  • Strong portfolio showcasing complex and well polished design work in B2B.

  • Proven track record of designing AI driven experiences or deep knowledge of AI interaction models.

  • You are adaptable and thrive in fast-paced, ever-changing environments. You can respond quickly to shifts in direction and know how to manage scope within tight time constraints.


Nice to have
  • Familiarity with React, HTML, Tailwind, and React flow

  • Experience in designing for developer tools

  • Familiarity with workflow automation tools


Why Tennr?
  • Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.

  • Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure

  • Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.

  • Build Relationships: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week (preferred)

  • Free lunch! Plus a pantry full of snacks.

Benefits
  • New, spacious Chelsea office

  • Unlimited PTO

  • 100% paid employee health benefit options

  • Employer-funded 401(k) match

  • Competitive parental leave

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The Company
New York, New York
69 Employees
Year Founded: 2021

What We Do

Tennr reads documents from incoming faxes passing through healthcare practices and automates essential tasks like scheduling and qualifying patient visits. By automating that paperwork with Tennr, practices receive more patient referrals and reduce billing errors by 98%, significantly growing revenue.

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