Senior Technical Operations Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sponsorship: To be considered, you must be legally authorized to work in the U.S. without the need for visa sponsorship now or in the future.

What does an exceptional Senior Technical Operations Analyst do?

As a Senior Technical Operations Analyst, you are critical to ensuring accurate and timely host processing for all of our clients, both internal and external. You will be working in a multi-platform environment that includes both Unisys and IBM systems with higher emphasis on IBM knowledge. Your daily tasks will include Premier Host application release support. Which includes the testing of upcoming releases, the implementation of the Premier release, and support after the implementation is complete.  You will be Working closely with the Application Development and be responsible to follow up on any application issue that are release related and at times, could be day to day support.  You will be responsible for ensuring that nightly file integrity issues are resolved each day for all locations.  

What you will do:

• Support application Releases and Day to Day Operations

• Support conversion, merger, deconversion activities from a Core host perspective.

• Ensure File integrity errors are resolved each day

• Assist in providing research and resolution of problem situations

• Work closely with Development to provide input on what may need changes to enhance or fix the application moving forward

• Work well in a team environment

What you will need to have:

• Minimum 5 years’ experience in data processing with emphasis on Computer Operations Understanding of basic programming logic

What would be nice to have:

• Premier Software experience

• Two year degree in Computer Science

• 3 years’ experience in data processing with emphasis on iSeries Computer Operations and AJS scheduler. Multi platform, Unisys and IBM knowledge is preferred.

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday in our Milwaukee, WI or Lincoln, NE office.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

Why Join Us?

• Work on mission-critical systems that support enterprise operations.
• Collaborate with a talented and supportive team.
• Opportunity to drive innovation and operational excellence.
• Competitive compensation and benefits package.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.