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The Role
Provide technical inside sales and customer support for electric motors and controls: review RFQs/specs, prepare quotations, use SAP for order entry, coordinate with field sales, train teammates, and ensure compliance with standards and company procedures.
Summary Generated by Built In
SENIOR TECHNICAL INSIDE SALES REPRESENTATIVE
Position Overview
Type of Position: Full-time
Location: Edmonton, AB
ABOUT US:
Position Overview
- Review customer specifications and requirements to select and price equipment, provide quotes, answer
- customer inquiries, assist in sales presentations, and closing orders.
- Read and interpret documents such as safety rules, standards, operating and maintenance
- instructions, white papers and procedure manuals
- Great verbal & written communication skills
- Ability to apply common sense and to carry out instructions furnished in written, oral or diagram
- form. Ability to deal with problems involving several concrete variables in standardized
- situations.
- Applicants must be legally authorized to work in Canada on a permanent basis and must not require current or future employment sponsorship.
- Provide direct support to existing customers to identify their needs and help solve their problems
- or complaints. Work with Field Sales and internal resources to develop new customers within
- the defined market
- Promote team efforts in selling by acting as the internal advocate and liaison for TECO Westinghouse
- Motors (Canada) Inc. (TWMI) Field Sales and customers. Internally coordinate
- TWMI's Sales approach across all parties in the procurement process: EPC, OEM, Distributor,
- and User. Conduct correspondence and negotiations with customers and TWMI
- Provide Customer Service, inside sales and technical support to our National Canadian
- customers for TWMI’s motor and control products
- Train and provide technical guidance to teammates, as needed
- Utilize TWMI’s SAP system to perform stock checks & order entry functions, create reports, and
- verify order entries daily
- Provide and implement ideas to further the growth and development of TWMI’s presence in the
- marketplace
- Review of customer generated general RFQ’s, provide quotations per company guidelines
- Interpret and review of customer supplied RFQ’s, specifications, application or engineering
- documents and details. Understanding of related NEMA MG1, CSA or other specifications for
- electric motors Compiling the required information and preparing a quotation from the factory
- price guidelines or requesting required Engineering quotation from factory
- Work with the project management personnel, offering support and guidance when needed
- Prepare the technical document that transmits the customer order to engineering
- Maintain negotiation records, cost and price. Negotiate motor inquiries. Gain proficiency in the
- order entry process
- Assist with customer presentations and assemble complete technical/commercial proposal data
- on time. Provide marketing literature to customers as needed
- Gain product knowledge on all products
- Follow sales plans and strategies
- Be cognizant of antitrust laws and company policies
- Become familiar with customers’ business practices and procedures as they relate to assigned
- duties
- Comply with all Company policies, including Company ISO 9001 Standards and Company
- Safety procedures
- Regular attendance is an essential function of this position
- Increase technical competence and develop professionally for Sales Representative
- responsibilities
- Other functions as required (non-essential functions)
- Bachelor’s degree preferred; or 5-7 years related experience and /or training with electric motors
- or Industrial Products; or equivalent combination of education and experience
- ME/IE Engineering background strongly preferred
- Computer knowledge required
- Microsoft Office proficiency is a must
Type of Position: Full-time
Location: Edmonton, AB
ABOUT US:
- TECO-Westinghouse Motors (Canada) Inc. is an innovative and rewarding employer to work for. You will
- enjoy our corporate culture as well as a customer service oriented and teamwork environment.
- We are a world leader in manufacturing electric motors and variable frequency drives; our product line
- includes premium efficiency and high-performance motors as well as motor controls, providing
- engineering services and large motor repairs.
- Headquartered in Edmonton, Alberta, TECO-Westinghouse Motors (Canada) Inc. serves many industries
- including petrochemical, electric utility, pulp and paper, water/wastewater treatment, air conditioning,
- marine, mining and metals industries.
- TECO-Westinghouse Motors embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, viewpoints, and skills.
www.tecowestinghouse.ca
We thank all applicants; however, only those selected for an interview will be contacted.Skills Required
- Legally authorized to work in Canada on a permanent basis; no current or future employment sponsorship
- 5-7 years related experience and/or training with electric motors or industrial products, or equivalent combination of education and experience
- Bachelor's degree
- ME/IE Engineering background
- Microsoft Office proficiency
- Computer knowledge
- Experience using SAP for stock checks, order entry, and reporting
- Understanding of NEMA MG1, CSA or other electric motor specifications
- Ability to read and interpret safety rules, standards, operating and maintenance instructions, white papers and procedure manuals
- Strong verbal and written communication skills
- Ability to apply instructions and solve problems involving several concrete variables
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The Company
What We Do
TWMC is a leading manufacturer of electric motors and generators, with a broad selection ranging from ¼ HP to 100,000 HP. The company also manufactures and supplies motor controls and renewal motor parts, and offers engineering services and large motor repairs. Headquartered in Round Rock, Texas, TECO-Westinghouse serves the petrochemical, electric utility, pulp and paper, water, mining, and metals industries in applications that include pumps, fans, compressors, wound rotor generators for conveyors, rolling mills, grinders, and crushers. For employment opportunities email HR at [email protected]
