Senior Technical Illustrator

• Great Place to Work® Certified
  Flatirons Solutions has been consistently recognized as a Great Place to Work by the Great Place to Work® Institute for four consecutive years, reflecting our strong culture of trust, collaboration, and employee empowerment.
• Top 25 Safest Workplaces
  We are proud to be named among the Top 25 Safest Workplaces by Kelp for three consecutive years (2023, 2024, and 2025), demonstrating our ongoing commitment to employee safety and well‑being.
• Recognized as a Safe Place to Work
  In 2025, Flatirons Solutions was officially recognized as a “Safe Place to Work” by CecureUs, reinforcing our focus on secure, inclusive, and people‑first workplace practices.

Key Responsibilities

• Provides support and checks drafts and final deliverables.
• Research information on the relevant specifications by interrogating customer specific systems and data.
• Attends and contributes to client review meetings if required.
• Verifies the accuracy of other Technical Illustrator's deliverables and ensures the quality of their work before handoff to the writing team.
• Works closely with the offshore Technical Illustrators to provide accurate illustration files.
• Ensures deliverables are met for the Technical Authors and are reviewed at the designated time, according to the project schedule.
• Follows the designated process for handing off deliverables to the customer where required.
• Participates in the post-project review processes and ensures identified improvements are incorporated into subsequent projects.
• Helps Management craft a solution for unusual or different projects, based on industry experience.
• Shares technical knowledge and skills with other Technical Illustrations team members.
• Provides input and recommendations to management regarding project improvements, process improvements, organizational strategies and direction, new technologies and new tools.
• When appropriate, resolves project issues effectively and successfully with internal and customer project personnel.
• As necessary, escalates issues and risks according to the established escalation path.
• Proactively communicates with the Illustration Manager to remain informed about activities and responsibilities of the other members of the team, understanding the interdependencies of how their deliverables affect those of the Technical Writer.
• Works effectively with the customer, ensuring FSI are always represented in a positive light.

Competency

• Design –
  • Generates creative solutions.
  • Translates concepts and information into Illustrations
  • Uses feedback/comments to amend created graphics
  • Applies illustration principles.
  • Demonstrates attention to detail.
• Ability – generates technically accurate illustrations.
• Problem Solving – Identifies, reports and resolves problems in a timely manner
• Oral Communication – Listens to and understands information and ideas.
• Dependability –
  • Follows instructions
  • Completes tasks on time or notifies the Illustration Manager with an alternate plan.
• Innovation –
  • Displays original thinking and creativity when necessary and generates suggestions for improving workflow
  • Develops innovative approaches and ideas
• Quality – Demonstrates accuracy and thoroughness and monitors own work to ensure quality
• Applies feedback to improve performance.

Skills, Knowledge & Expertise
Education/Experience

• Technical Illustration experience and competence in a related field.
• Previous working knowledge and experience of technical documentation.
• Strong working knowledge of the illustration industry quality assurance practices, principles and methodologies.
• Ability to read and interpret documents such as engineering drawings, process descriptions, procedure manuals and related technical documentation.
• Ability to read and interpret a variety of instructions in written, oral, diagram or schedule format.
• Proficient in the use of Isodraw, Autotrol Technical Illustrator, and Viz Mock-up.
• Good working knowledge of Microsoft Office suite including Word and Excel
• Familiar with basic email and internet communications.
• Solving of practical problems.
• Good written and verbal communication skills.
• Is adaptable and has a proactive approach to work.
• Must be resourceful, confident and take initiative.
• Good time management and organizational skills.
• Strong attention to detail and the ability to maintain group focus.
• Ability to communicate effectively with clients and/or other FSI employees, within a diverse population.

Computer Skills

• To perform this job successfully, an individual should have knowledge of Microsoft Office Suite, PTC IsoDraw, AutoTrol Tech Illustrator, and Viz Mock-up.
• Experience in AUTOcad, Adobe Illustrator, Coral Draw and Adobe Photoshop is desired but not essential.

Flatirons Offers

About
At Flatirons Solutions, we play a critical role in keeping aircraft safe, serviceable, and—most importantly—flying. Our software ensures that more than 350 million passengers travel safely every year. If you’re passionate about technology, innovation, and solving real-world challenges that make a difference, you’ll feel right at home here.Who We AreWe’re a global team of nearly 400 professionals across the U.S., Europe, and India, united by a shared mission: Turning Content into Knowledge. At Flatirons, you’ll join a diverse group of thinkers, builders, and innovators who thrive on autonomy, creativity, and collaboration. We value curiosity and initiative—every idea counts, and every contribution moves us forward.We offer competitive salaries and comprehensive benefits, flexible work environments and remote opportunities, and a culture that values both excellence and balance.What We DoWe use cutting-edge XML and 3D technologies to transform complex technical data into powerful tools that help aviation and aerospace professionals do their jobs with precision and confidence. Our solutions ensure that maintenance teams and manufacturers have the right information at the right time—supporting safe, compliant, and efficient operations across the globe.Our Customers & PartnersOur customers include some of the world’s largest airlines and most successful aerospace and defense manufacturers. We help Manufacturers produce and manage technical data for aircraft, engines, and components and Airlines streamline and deliver mission-critical maintenance and operational information.Together, we’re transforming how the aviation industry manages information and ensures safety.Why Join Flatirons?When you join Flatirons, you’re not just taking a job—you’re joining a mission to shape the future of aviation and aerospace. You’ll have the freedom to innovate, the support to grow, and the opportunity to see your work make a global impact every day.We’re looking for curious minds and passionate problem-solvers who want to make technology work smarter for the world’s most vital industries.Equal Opportunity EmployerFlatirons Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion or belief, sex, sexual orientation, gender identity, disability, age, marriage, civil partnership, pregnancy, maternity, or protected veteran status.