Senior Technical Enablement Manager

Posted Yesterday
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Hiring Remotely in United States
Remote
Senior level
Cloud • Security • Software
We don’t just have a mission, we are on a mission to be the safe source for open source.
The Role
Lead technical enablement for Sales Engineering, Customer Success, and technical GTM teams by defining strategy, building onboarding, demo methodologies, certifications, LMS-based programs, and delivering training. Partner with Product/Product Marketing, institutionalize knowledge in content systems, coach teams, track skill development, and provide feedback to drive field readiness and performance.
Summary Generated by Built In

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. 
Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.
Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

About The Role

Chainguard’s Enablement Team is critical in strategically implementing key business initiatives to ensure that new and existing frontline team members are equipped with the information, skills, and behaviors they need to thrive and succeed in their roles.

The Technical Enablement Manager will be aligned with our technical GTM teams, including Sales Engineering, Solution Architecture, Customer Success Management and Technical Support Engineering. They will partner closely with these leaders to identify skill gaps and opportunities and provide the relevant support to ensure these teams are effectively enabled and demonstrating success in each of their core areas. In addition to supporting these teams, this role will be responsible for continuing to uplevel our sales team members on all things product and industry.

What You'll Do:

  • Build robust relationships with leadership and teams in Sales Engineering and Customer Success, as well as the supporting enterprise ecosystem teams to ensure content, methodologies, and materials align with their priorities and processes.
  • Define the strategy/roadmap for Technical Enablement and tactfully manage competing priorities to meet all stakeholder needs.
  • Develop demo methodologies and certification programs.
  • Partner with Product and Product Marketing teams for technical field readiness around upcoming releases and launches.
  • Coach sales teams for continuous education on industry and product
  • Institutionalize knowledge and decisions across technical teams and ensure that knowledge is documented and easily searchable in content management solution (i.e., Showpad).
  • Provide structured feedback and coaching to technical teams.
  • Design optimal learning experiences using adult learning theory principles and robust learning objectives while catering to various learning styles in a virtual environment.
  • Build, deliver and continually manage role-based technical onboarding programs.
  • Build technical programming into LMS; track for completion and ongoing skill development and content mastery.
  • Deliver technical training, along with SMEs, in virtual and in-person environments.

What We're Looking For:

  • 5+ years of hands on technical experience in Linux based environments 
  • Someone who has held the role (and understands the world) of a sales engineer or customer success manager within the enterprise SaaS space, ideally within cybersecurity or application security
  • 2+ years of progressive responsibility in technical enablement experience 
  • Demonstrated successful execution of technical enablement programming
  • Basic knowledge of Container technologies (Kubernetes, Serverless, Docker)
  • Proficient knowledge with Cloud technology (AWS, Azure, Google, etc.)
  • Awareness of compliance frameworks such as FedRAMP, FIPS, STIG, PCI-DSS 

Additional Skills Needed

  • Top-notch communicator, presenter, and facilitator
  • Excellent project management skills, organization and proactive communication 
  • Solid attention to detail, and a bias toward technology and action
  • Solid analytical skills, ability to pull reporting and visualize data
  • Demonstrated ability to lead through ambiguity and actively build solutions for gaps that are slowing or blocking our ability to achieve results
  • Expert ability to build relationships, influence, and promote a work environment focused on team development and constant coaching
  • Ability to travel
About Us

We live and breathe our company values:

  • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
  • We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
  • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
  • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

  • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
  • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
  • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
  • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
  • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

Skills Required

  • 5+ years of hands on technical experience in Linux based environments
  • Prior experience as a Sales Engineer or Customer Success Manager within the enterprise SaaS space
  • Experience ideally within cybersecurity or application security
  • 2+ years of progressive responsibility in technical enablement
  • Demonstrated successful execution of technical enablement programming
  • Basic knowledge of container technologies (Kubernetes, Serverless, Docker)
  • Proficient knowledge with cloud technology (AWS, Azure, Google Cloud)
  • Awareness of compliance frameworks such as FedRAMP, FIPS, STIG, PCI-DSS
  • Top-notch communication, presentation, and facilitation skills
  • Excellent project management, organization, and proactive communication
  • Analytical skills including reporting and data visualization
  • Ability to travel

Chainguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Chainguard and has not been reviewed or approved by Chainguard.

  • Healthcare Strength Healthcare coverage is described as fully paid for employees and dependents, including medical, dental, and vision. This reduces out-of-pocket costs and materially elevates total compensation.
  • Parental & Family Support Parental leave policies and family-planning support (adoption, IVF, egg freezing, surrogacy) are presented as generous and flexible. This breadth supports different family needs and enhances perceived rewards beyond base pay.
  • Equity Value & Accessibility Stock options are granted at hire and promotion with a long exercise window, improving flexibility and usability. This design can make equity more accessible and valuable over time.

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The Company
HQ: Kirkland, WA
600 Employees
Year Founded: 2021

What We Do

Chainguard is the secure foundation for building with open source software. The company's portfolio of secure, minimal container images helps organizations embrace a new culture of software development where starting left with security, not shifting left, is the reality. Chainguard was founded by the industry's leading experts on software supply chain security, open source, software, and cloud-native development. We aren't a traditional security vendor. It's container images provide secure-by-default infrastructure that introduces zero friction to developer workflows. That's why developers love and CISOS trust Chainguard. Its customers include Fortune 500 enterprises and leading technology and security companies, including Anduril, Canva, Domino Data Lab, Checkmarx, HPE, GitLab, Snowflake, and Wiz. Chainguard is venture-backed by leading investors, including Amplify, IVP, Lightspeed Venture Partners, Redpoint Ventures, Sequoia, and Spark Capital.

Why Work With Us

Security is our mission, but having fun is our mantra. Since our founding, we've increased +1M memes, sung 900+ hours of Kubernetes-themed karaoke, and created 774+ whacky Slack emojis. Beyond this, Chainguard's innovation and leadership in open source and software supply chain security has been recognized by industry leaders.

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