We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.
We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.
We are looking for a Technical Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a technical consultant, implementation specialist, or developer. This role focuses on ensuring new and existing Staffbase customers have an outstanding technical experience adopting the Staffbase platform. Your job is to see the world from the customers’ eyes and ensure they can use the Staffbase platform to its best to manage their content and comms processes.
What you’ll be doing
- As a Technical Consultant, you are responsible for engaging with our customers to assess and design the technical rollout and launch plan for Staffbase
- Technical background and competencies in development, integration, solution architecture, and security
- You will conduct detailed technical discovery workshops and assess structural and business functions with security requirements while translating these findings into a foundational Staffbase solution built for scale and flexibility
- Advising on integration implementations, including broadly used systems like Microsoft, SAP, Workday, Okta, ADP, etc.
- Collaborating with Technical Specialists to customize client applications and meet their Corporate Identity (CI)
- Advising customers on how to best leverage Staffbase APIs and Software Development Kits (SDKs) to fulfill their use cases
- Facilitating customer-facing workshops with the customer technical team and develop a technical deployment plan
- Ensuring flawless integration with other systems and apps, including identity management, other SaaS products, and internal systems
- Assisting in the secure setup of the customer’s Staffbase environment based on governance and technical requirements
- Identifying and remove technical roadblocks for an organization-wide rollout of the Staffbase platform with the customer
- Presenting detailed technical information and benefits of the Staffbase platform to a wide array of stakeholders on the customer’s side, including a line of business managers, developers, technical architects, and executives
- Managing their technical projects right from inception to completion
- Overseeing/executing the development and implementation of assigned tasks
- Close connection with Product teams to advocate for customer and team needs
- You will help expand and maintain internal and external documentation to support colleagues and customers in their tasks
What you need to be successful
- You love strategically working with clients
- 3-5 years of previous development, consulting, professional services, or sales engineering experience
- Outstanding written and verbal communication skills in German and English, with the ability to go a mile deep with technical customer resources or to explain the most basic capabilities to a business user
- Excellent presentation skills for presenting both business-oriented solutions and advanced technical concepts
- Ability to understand technical concepts quickly and effectively communicate them to a non-technical audience
- Good knowledge of web development, preferably knowledge of HTML/CSS and at least one programming language like JavaScript, Java, PHP, or NodeJS
- Comfort using the command line or application logs to narrow down issues with technical integrations
- Experience leading and crafting technical projects, engaging with, and motivating change across multiple levels of IT executives and organizations
- Experience in working directly with Sales and Success teams, Consultants, and System Integrators
- Ability to prioritize and manage time – Technical projects often have fixed deadlines that cannot be averted
- Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.
- Knowledge about security and compliance topics in a SaaS environment is a plus
What you'll get
- Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan). Employees receive units (based on job level) that have no initial value, but will crystallize upon an exit event and turn into cash. An exit event is a public listing of Staffbase or an acquisition by another company
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
- Growth Budget - all employees get a yearly budget for external training of €1000, and one day off for growth per year (increase to two days in 2nd year)
- Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
- Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
- Support - we’re offering a company pension scheme
- Health - The offices are equipped with fruits, drinks and snacks and ergonomic workplaces
- Team Building - Regular team and office events including the yearly Staffbase Camp
- Volunteers Day - you’ll get one day off per year for supporting a social project
- Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid
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What We Do
Company communicators want a single place where they can reach and engage all employees across every channel. Employees want a simple and user friendly way to connect with their company no matter if they are desk, frontline, remote or distributed workers. We connect companies with their employees through a branded app, desktop browser, email, or chat, with the goal of establishing community and shared purpose at work.
Why Work With Us
We are quickly taking over the Internal Communications industries and have been named the 2021 Global Employee App Choice by ClearBox Consulting. We have a very collaborative international culture that loves to grow together as much as we love to win together! Join our team during these exciting times of a recent merger and our series D!
