Senior Technical Consultant ServiceNow

Job Description:

Essential Job Functions

• Supports technical design activities related to application software, data, databases, packaged solutions and infrastructure components (Technical).
• Designs, develops and distributes technical reusable components (Technical).
• Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical).
• Contributes to applying the Catalyst framework, in role played, to determine the methodological steps that are appropriate for an engagement (Methodology).
• Leads a team of 3-5 company resources, in area of expertise, to conclusion of a project phase (Management).
• Assists with gap analyses highlighting current state, future state, client needs, best practices and competition (Business).
• Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
• Understands sales process, information and support requirements, and assists sales staff in identifying leads (Leverage).
• Communicates in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs (Communication).

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in business, computer science or related field preferred
• Three or more years of experience in technical analysis and design, preferably within a consulting environment
• One to two years of relevant experience in a particular technical specialty area included
• Experience working with company, client , and/or equivalent vendor-mandated methodology
• Experience working with software, hardware, data and testing standards
• Experience working with delivery assurance principles and procedures

Other Qualifications

• Strong analysis and design skills
• Good communication skills
• Ability to manage competing priorities in a complex environment
• Ability to devise creative technical solutions
• Ability to convey a strong presence, professional image, and deal confidently with complex technical problems
• Willingness to travel

Work Environment

• Office environment
• May require evening or weekend work

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.