Cat Digital delivers digital and technology solutions that power Caterpillar's world-famous yellow iron.
The Role
Serves as the technical bridge between product owners, stakeholders, and developers for Microsoft Dynamics 365 Finance & Operations. Translates business needs into requirements, user stories, specifications, and delivery-ready backlog items; evaluates configurations, integrations, data, workflows, security, and reporting; supports Agile planning, testing, defect triage, releases, documentation, and production issue resolution.
Summary Generated by Built In
Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
The Senior Technical Business Analyst will serve as a key resource embedded within the engineering team supporting Microsoft Dynamics 365 Finance & Operations for the Cat Digital Dealer and Rental Systems organization. This role is the key bridge between the product owner and developers, bringing a strong technical background to assist with customers and field service staff regarding business needs, product design, backlog refinement, and solution delivery. The candidate will translate product direction and stakeholder requirements into clear functional and technical specifications, partner with developers to clarify design intent and delivery details, validate that solutions meet business outcomes, and help ensure D365 F&O capabilities are scalable, supportable, and aligned to product strategy.
What You Will Do:
What You Will Have:
Effective Communications:
Business Analysis:
Software Engineering:
Considerations For Top Candidates:
Summary Pay Range:
$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.
Posting Dates:
September 28, 2026 - October 11, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
The Senior Technical Business Analyst will serve as a key resource embedded within the engineering team supporting Microsoft Dynamics 365 Finance & Operations for the Cat Digital Dealer and Rental Systems organization. This role is the key bridge between the product owner and developers, bringing a strong technical background to assist with customers and field service staff regarding business needs, product design, backlog refinement, and solution delivery. The candidate will translate product direction and stakeholder requirements into clear functional and technical specifications, partner with developers to clarify design intent and delivery details, validate that solutions meet business outcomes, and help ensure D365 F&O capabilities are scalable, supportable, and aligned to product strategy.
What You Will Do:
- Coordinates with product owners, business stakeholders, developers, architects, testers, and support teams to track and communicate design, development, testing, support, and maintenance problems and solutions.
- Answers customer and field support questions; provides technical guidance and support for product integration and infrastructure issues.
- Assists product owners with technical expertise regarding business needs, product goals, and process requirements translated into actionable user stories, acceptance criteria, functional specifications, technical considerations, data requirements, and delivery-ready backlog items.
- Partner closely with developers during design and build activities to clarify requirements, explain business context, identify edge cases, analyze system impacts, and support practical solution decisions.
- Bring technical depth to product design discussions by evaluating D365 F&O configuration options, integrations, data entities, workflows, security impacts, reporting needs, and downstream process dependencies.
- Support backlog refinement, sprint planning, functional validation, system integration testing, user acceptance testing, defect triage, release readiness, and post-deployment issue resolution.
- Prepare clear documentation, design notes, walkthroughs, demos, and stakeholder communications that explain business value, technical tradeoffs, decisions, risks, and recommended next steps.
What You Will Have:
Effective Communications:
- Communicate business requirements, process impacts, system behavior, and technical considerations clearly to both technical and non-technical audiences.
- Facilitate working sessions, requirements reviews, demos, and validation discussions with business stakeholders, product owners, developers, architects, testers, and support teams.
- Create concise documentation, presentations, and walkthrough materials tailored to the audience and decision being supported.
- Ask thoughtful questions, identify gaps or ambiguities, and drive alignment across business and technical teams before work moves into delivery.
Business Analysis:
- Partner with stakeholders to define business goals, priorities, and requirements for D365 F&O implementations, enhancements, integrations, upgrades, and production support.
- Assess current processes, identify gaps, and recommend D365 F&O improvements.
- Translate business needs and product vision into technically actionable user stories, acceptance criteria, process flows, specifications, and delivery-ready backlog items.
- Collaborate with development teams to validate feasibility, dependencies, and solution readiness.
- Support solution validation, release planning, and documentation while maintaining traceability in Azure DevOps, SharePoint, and Confluence.
Software Engineering:
- Working knowledge of D365 F&O modules, configuration, workflows, batch jobs, business events, and feature management.
- Ability to review technical designs, data mappings, security impacts, integrations, and exception scenarios.
- Understanding of D365 F&O data entities, Data Management Framework, OData, APIs, and integration patterns.
- Data analysis skills, including SQL interpretation, validation, troubleshooting, reconciliation, and reporting support.
- Understanding of D365 F&O role-based security, segregation of duties, and access impacts.
- Experience using Azure DevOps or similar tools to manage backlogs, tests, traceability, and delivery status.
- Ability to clarify business context, system behavior, dependencies, solution fit, and technical decisions with developers.
Considerations For Top Candidates:
- Knowledge of finance and operations processes, such as GL, AP, AR, assets, cash, procurement, inventory, supply chain, order-to-cash, and procure-to-pay.
- Experience supporting D365 F&O solution design, including configuration, security, workflows, data, integrations, reporting, and environments.
- Ability to assess requirements, impacts, dependencies, and edge cases to inform practical designs.
- Familiarity with Azure DevOps or similar tools for backlogs, traceability, defects, testing, and releases.
- Familiarity with D365 F&O architecture and development concepts, including X++, extensions, metadata, source control, CI/CD, and deployments.
- Exposure to integration tools and patterns, such as Azure services, REST APIs, JSON, XML, authentication, and Postman.
- Experience with reporting and analytics tools, such as Power BI, SSRS, Electronic Reporting, dashboards, and data validation.
- Familiarity with LCS, release and environment management, testing, issue resolution, and production support.
- Experience with Power Platform, Dataverse, Dual-write, or D365 F&O-CE integrations is a plus.
- Analytical, problem-solving, documentation, facilitation, and cross-functional collaboration skills.
- Ability to analyze and validate data, including basic SQL and reporting support.
- Experience contributing to full-cycle D365 F&O implementations in an architecture, solution, or similar role.
- Experience with finance transformation, ERP strategy, operating models, or systems roadmaps.
- Experience supporting users, strengthening support practices, coordinating partners, or training cross-functional teams.
- Experience adapting ERP platforms for legal entities, acquisitions, restructuring, or similar change; broader platform exposure is a plus.
- Relevant Microsoft Dynamics 365 certification is preferred but not required.
Summary Pay Range:
$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.
Posting Dates:
September 28, 2026 - October 11, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Skills Required
- Strong communication skills with technical and non-technical audiences
- Experience facilitating requirements reviews, working sessions, demos, and validation discussions
- Business analysis experience defining goals, priorities, processes, and requirements
- Ability to translate business needs into user stories, acceptance criteria, process flows, specifications, and backlog items
- Working knowledge of Microsoft Dynamics 365 Finance & Operations modules, configuration, workflows, batch jobs, business events, and feature management
- Ability to review technical designs, data mappings, security impacts, integrations, and exception scenarios
- Understanding of D365 F&O data entities, Data Management Framework, OData, APIs, and integration patterns
- Data analysis skills, including SQL interpretation, validation, troubleshooting, reconciliation, and reporting support
- Understanding of D365 F&O role-based security, segregation of duties, and access impacts
- Experience using Azure DevOps or similar tools for backlogs, tests, traceability, and delivery status
- Knowledge of finance and operations processes including GL, AP, AR, assets, cash, procurement, inventory, supply chain, order-to-cash, and procure-to-pay
- Experience supporting D365 F&O solution design, configuration, security, workflows, data, integrations, reporting, and environments
- Familiarity with D365 F&O architecture and development concepts, including X++, extensions, metadata, source control, CI/CD, and deployments
- Exposure to Azure services, REST APIs, JSON, XML, authentication, and Postman
- Experience with Power BI, SSRS, Electronic Reporting, dashboards, and data validation
- Familiarity with Lifecycle Services, release and environment management, testing, issue resolution, and production support
- Experience with Power Platform, Dataverse, Dual-write, or D365 F&O-CE integrations
- Experience contributing to full-cycle D365 F&O implementations in an architecture, solution, or similar role
- Experience with finance transformation, ERP strategy, operating models, or systems roadmaps
- Experience supporting users, strengthening support practices, coordinating partners, or training cross-functional teams
- Experience adapting ERP platforms for legal entities, acquisitions, restructuring, or similar organizational change
- Relevant Microsoft Dynamics 365 certification
What the Team is Saying
Pradeep
Software Engineer
Christina
Platform Services
Chad
Business Intelligence & Visualization
Madison
Recruiter
Rakshan
Digital Product Manager
MacGregor
Lead Software Engineer
Stan
Software Engineering Manager
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The Company
What We Do
Cat Digital is the digital and technology arm of Caterpillar Inc., responsible for bringing digital capabilities to our world-famous yellow iron. With over 1.5M connected assets worldwide, our teams use data, technology, advanced analytics and AI capabilities to help solve our customers' toughest challenges.
Why Work With Us
At Cat Digital, we're accelerating Caterpillar's digital transformation to help customers solve their toughest challenges. Our teams use enterprise-wide data, emerging technologies, and customer insights to deliver solutions that drive real-world impact. Join us as we create innovative experiences that help customers succeed and power the world aro
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Caterpillar Teams
Caterpillar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
