Redefine delivery in loss adjusting platforms by using AI as the default way of working across analysis, design, and implementation.
Focus: speed, technical depth, and hands-on execution across claims, billing, and payment flows.
Hands-on role combining:
• AI-driven analysis & specification
• Deep technical system analysis (incl. legacy VB6/VB98)
AI-First Analysis & Build
- Use AI (e.g. Claude Sonnet) to generate:
- User stories
- Acceptance criteria
- Functional specs
- UI mockups
- Most work is executed through AI (manual approaches are exception)
- Accelerate analysis, specification generation, and delivery workflows using AI-assisted processes
Technical System Analysis
- Analyse complex claims & loss adjusting systems
- Backend analysis including SQL, stored procedures, data mapping and impact assessments
- Support production issue analysis, operational stability, and root cause investigations
- Produce implementation-ready technical documentation for both technical and non-technical stakeholders
Loss Adjusting Flows
- Work across:
- FNOL
- Triage & assignment
- Field adjusting
- Billing & invoicing
- Trust & payment handling
- Settlement
AI-Generated UI + Code
- Generate UI mockups using AI
- Translate mockups into working Angular code using AI
- Independently validate and refine production-ready Angular output
- Support scalable reusable component-based front-end architecture
Delivery Execution
- Work directly with engineers
- Ensure outputs are immediately buildable
- Work closely with Product Owners, business stakeholders, and developers across the delivery lifecycle
- Support sprint planning, backlog refinement, and Agile delivery workflows
Essential:
Experience in loss adjusting / complex claims environments (real process exposure)
Proven ability to generate and refine Angular code using AI
Strong technical analysis capability (backend + database level)
Experience with legacy system (VB6/VB96)
Proven hands-on use of AI to generate:
- Requirements
- Specifications
- UI mock-ups
Desirable:
- AI is used as a primary working method
- Strong technical + domain depth (not a traditional BA)
- Moves from problem → AI-generated output → implementation
- Focus on speed, clarity, and execution
- Experience collaborating with globally distributed teams across UK, Canada, Australia, and Europe
Technical Skills
AI-assisted analysis & specification (Claude Sonnet / similar)
Loss adjusting & claims platforms
Legacy VB6/VB98 systems
SQL & backend analysis
Angular (AI-generated reusable component architecture)
UI/UX (AI-generated workflows & mock-ups)
Azure DevOps
SQL Server Management Studio
SQL Profiler
Visual Studio Code
Git & Git Actions
Data mapping & impact assessment
Stored procedure analysis
Crawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing solutions. For over 85 years, we've combined global expertise, industry-leading technology, and a people-first approach to help restore and enhance lives, businesses, and communities.
With more than 9,000 colleagues across 70+ countries, we're united by a shared purpose and commitment to delivering exceptional outcomes for our clients. We call this One Crawford.
In addition to compelling career opportunities that span countless fields and disciplines, Crawford & Company also offers employees a competitive salary with a strong benefits package and ongoing training and mentorship programs through every stage of your career. To find out more about working at Crawford & Company, take a look here.
Our Commitment to Inclusion
At Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do – underpinning our strategy with three core elements:
Consciousness
Capability
Culture
We are also proud to be a Disability Confident Committed Employer. We are committed to accommodating applicants with disabilities throughout the hiring process.
If you have an accommodation need, please email [email protected] as soon as possible to make any reasonable adjustments.
So, what are you waiting for? Apply today, we’re looking forward to your application.
Skills Required
- Experience in loss adjusting or complex claims environments (real process exposure)
- Proven hands-on use of AI (e.g., Claude Sonnet) to generate requirements, specifications, and UI mockups
- Proven ability to generate and refine Angular code using AI and validate production-ready output
- Strong technical analysis capability at backend and database level
- Experience with legacy VB6 / VB98 / VB96 systems
- SQL expertise including stored procedure analysis and data mapping/impact assessment
- Experience with SQL Server Management Studio and SQL Profiler
- Familiarity with Azure DevOps for delivery workflows
- Experience using Visual Studio Code for development and validation
- Proficiency with Git and Git Actions (CI/CD)
- Ability to produce implementation-ready technical documentation for technical and non-technical stakeholders
- Experience generating AI-driven UI mockups and translating them into component-based front-end architecture
- Hands-on collaboration with engineers, product owners, and distributed teams across jurisdictions
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
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