Senior Technical Assistant - Underwriting

Reposted 15 Days Ago
Be an Early Applicant
Montréal, QC, CAN
In-Office
Senior level
Insurance • Financial Services
The Role
The Senior Technical Assistant supports underwriters and brokers by processing inquiries, maintaining relationships, and managing customer service requests effectively.
Summary Generated by Built In

What it’s like to be a Northbridge Technical Assistant?

Northbridge Insurance Technical Assistants interpret customer service requests and gather relevant information to allow for quick and accurate processing of inquiries. They work closely with our underwriters and brokers to provide technical and administrative support to them.

Our Technical Assistants are passionate about maintaining strong relationships with our underwriters and brokers – this means emails and phone calls don’t go unanswered.

We want your talent!

If you are great at:

  • Organizing and prioritize work assignments

  • Keyboarding and data entry

  • Identify and understand customer needs

If you have:

  • Previous experience in an office environment

  • Ease of working in an IT environment and using various systems

  • Good experience with Excel software (including formulas)

  • Team spirit

  • French (mandatory), English an asset

We really mean it when we say we put you first. Here are a few ways how:

  • Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

  • We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

  • We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

  • We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

  • NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

Who we are:

We’re Northbridge Insurance. We’re proud to work with Canada’s most trusted commercial broker networks. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to understanding the needs of our customers and creating solutions that help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Skills Required

  • Previous experience in an office environment
  • Good experience with Excel software (including formulas)
  • Ease of working in an IT environment and using various systems
  • Team spirit
  • Fluency in French
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The Company
Toronto, Ontario
1,863 Employees

What We Do

Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands. We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast. We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited. We love where we work and think you will too!

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