As a Salesforce
Technical Architect, you will work collaboratively with business and technology
stakeholders in defining future-state technology architecture and roadmaps that
take into account the business goals, priorities and timelines. This
role has the highest level of technical expertise and manages the overall
technical structure and global configuration of Salesforce, based on the
business strategy and needs. You will need to partner with both business and
technology stakeholders to ensure that the Salesforce strategy and execution
align with the SoftCloud’s overall objectives.
Responsibilities:
· Work
with stakeholders to understand potential opportunities and recommend
solutions.
· Work
with business teams to rapidly test out hypotheses, setup and demo Salesforce
functionality, and guide the development team for demos.
· Determine
and produce artifacts that will guide technical teams to drive to meaningful
business outcomes
· Provide
oversight for technical work to ensure platform standards are followed
· Monitor
and maintain platform health using KPIs for performance, data quality,
technical debt and agility
· Maintain
up-to-date documentation of current state architecture, data flows and
integrations for Sales and Support applications.
· Participate
in complete application life cycle from technical design, architecture,
development, testing and deployment of high-quality salesforce solutions using
coding best practices
· Identify
and recommend creative solutions to build extensions to the out-of-the-box
capabilities of the platform.
· Communicate
and collaborate with other technical resources like admins, configuration
experts and stakeholders regarding status, risks and any technical issues.
· Develop
salesforce to on-prem solution integrations using APIs and Web Services.
Ability to use MuleSoft and other integration tools.
· Ability
to work well with customers both individually as well as in a highly
collaborative team
· Engage
in code reviews and ensure adherence to best practices
· Provide
mentoring and technical leadership to other team members.
Qualifications:
· 8+
years of experience with Salesforce.com custom development including Lightning
Design Systems, APEX, Visual-force, Lighting Components etc
· Salesforce
Application Architect or Salesforce System Architect Certification is mandatory
· Specialized
Consultant Certifications like Sales, Service, Agentforce or Community
preferred
· Preferred
Experience Salesforce Accreditation in Manufacturing Cloud and AI, Agentforce
· Understanding
of object-oriented programming principles, data structures, data modeling,
design patterns, relational database systems and operating systems.
· Desired
experience with CI/CD process for automated deployments using Repositories like
Github, Bit-bucket or Git labs along with Salesforce DX.
· Desired
experience on Version Control Systems like Git or SVN with CI deployment tools
like Bamboo or Jenkins, Copado
· Ability
to debug and resolve the technical bugs/issues
· Experience
on integrating salesforce with third party applications using web services like
SOAP or REST API with oAuth.
· Desired
experience with ETL/ESB tools like Informatica or Mulesoft
Requirements
Required
Qualifications:
· Bachelor's
Degree in appropriate field of study
· 8+
years of Salesforce CRM experience
· Expert-level
understanding of the Salesforce product suite, including Sales, Service,
Community, Marketing, and Community Clouds
- Salesforce Certified Technical Architect or
Application/System Architect Certification is must
· Understanding
of systems architecture and ability to design scalable performance-driven
solutions
· Understanding
of key design patterns and large data volume limitations and best practices
· Understanding
of data sharing and visibility considerations and how these play into platform
architecture
· Familiarity
with platform authentication patterns (SAML, SSO, OAuth)
· Knowledge
of data integration tools and experience integrating Salesforce with different
business systems (ETL, CPQ, marketing automation, reporting, etc.)
· Strong
understanding of environment management, release management, code versioning
best practices, and deployment methodologies
· Experience
with platform security capabilities (TLS, SSL)
· Expert-level
experience defining the system architecture landscape, identifying gaps between
current and desired end-states, and delivering a comprehensive solution that
will enable the achievement of the desired business outcomes
· Strong
background in the design/development of large web-based systems, or complete
software product lifecycle exposure
Skills Required
- Bachelor's degree in appropriate field
- 8+ years of Salesforce CRM experience
- 8+ years of Salesforce custom development including Lightning Design System, Apex, Visualforce, Lightning Components
- Salesforce Application Architect or Salesforce System Architect (Salesforce Certified Technical Architect or Application/System Architect) certification
- Expert-level understanding of Salesforce product suite (Sales, Service, Community, Marketing Clouds)
- Understanding of systems architecture, scalable performance-driven solution design, and design patterns
- Understanding of object-oriented programming principles, data structures, data modeling, relational databases
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Experience integrating Salesforce with third-party applications using SOAP/REST APIs and OAuth
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
- Experience with platform security capabilities (TLS, SSL)
- Experience defining system architecture landscape and delivering comprehensive solutions
- Specialized consultant certifications (Sales, Service, Agentforce, Community) or Salesforce Accreditation in Manufacturing Cloud and AI, Agentforce
- Experience with CI/CD automated deployments using Salesforce DX and repositories like GitHub, Bitbucket, GitLab
- Experience with version control systems (Git, SVN) and CI tools (Bamboo, Jenkins, Copado)
- Desired experience with ETL/ESB tools like Informatica or MuleSoft
- Ability to debug and resolve technical issues and participate in code reviews
What We Do
SoftClouds | IT, Cloud, CRM & CX Solutions Provider. Oracle | Salesforce | DevOps | Cloud | Mobility – Innovative Solutions. SoftClouds is an IT, Cloud, CRM & Customer Experience (CX) solutions provider headquartered in San Diego, CA. Our mission is to guide our customers through their digital transformation journey by delivering innovative, creative, and consultative solutions. We enable them to be successful by embracing their vision and providing high-quality solutions. This deepens their customer relationships, improves corporate profitability, and provides in-depth business performance easily and efficiently. SoftClouds is built on 5 Mantras: Honesty, Integrity, Respect, Innovation, and Creativity, with a strong focus on our most important asset, our employees. With decades of experience and deep industry-specific expertise, our expert consultants architect innovative solutions to help your business find the best and most intelligent way to achieve your goals. Our People | Our Passion | Our Pride
