Senior Technical Analyst

Con Edison is seeking a highly skilled and experienced Senior Systems Analyst to provide critical support for the technical architecture of our Work and Asset Management Solution. The ideal candidate will possess deep expertise in enterprise systems, technical architecture, and business analysis, ensuring that our solution is robust, scalable, and closely aligned with organizational goals. This role is pivotal in bridging business requirements with technical implementation, fostering continuous improvement and innovation. The Senior Systems Analyst will lead internal IT teams, collaborate with cross-functional groups, engage vendors and key stakeholders, and monitor and manage project activities throughout the project life cycle. This individual will also be responsible for ongoing enhancement and technical support of the existing IT application portfolio within Business Systems Delivery, as well as handling routine IT administrative tasks, problem solving, and issue resolution.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

• Develop and maintain architecture diagrams, technical documentation, and process workflows
• Ensure compliance with security, data governance, and regulatory requirements within solution architecture
• Facilitate workshops, technical reviews, and stakeholder meetings to gather requirements and validate solutions
• Monitor system performance and recommend enhancements for reliability, efficiency, and scalability
• Lead significant project tasks, identifying business opportunities related to strategic objectives
• Assist in planning, road mapping, and analyzing technology components for vendor support and cybersecurity compliance
• Maintain and support applications, including monitoring product license compliance and developing in-house/vendor applications
• Report critical issues, troubleshoot client problems, and collaborate with cross-functional teams and vendors
• Conduct incident triage, remediation, root cause analysis, and recommend preventive actions
• Strengthen business relationships and communications, lead discussions, and proactively raise issues
• Availability to provide occasional rotating on-call support 24X7
• Availability to perform scheduled application changes after hours
• Perform other related and assignments as required

• Master's Degree and a minimum of 2 years relevant full time work experience or
• Bachelor's Degree and a minimum of 3 years relevant full time work experience or
• Associate's Degree and a minimum of 5 years relevant full time work experience or
• High School Diploma/GED and a minimum of 7 years relevant full time work experience

• Bachelor's Degree in Information Technology, Computer Science, Math or Engineering and a minimum of 5 years relevant full time work experience

• A minimum of 2 years of business or technical analysis experience supporting enterprise solutions, especially in work and asset management, preferred
• Demonstrated ability to design or build AI/GenAI agents (e.g., Copilot, Azure AI, or similar platforms) to automate workflows or support decision-making, preferred
• Demonstrated expertise in technical architecture design, system integration, and process modeling, required
• Experience working within Agile, Scrum, or other collaborative project frameworks, required
• Ability to drive operational excellence, support compliance requirements, and enable effective work management through system and process improvements, required
• Proven ability to communicate effectively, manage time efficiently, and maintain a high level of organization in a complex environment, required
• Demonstrate a high energy level, understand the vital importance of commitment to excellence, and possess a high regard for the companys values, required

• Demonstrated analytical skills
• Demonstrated problem solving skills
• Strong written and verbal communication skills
• Well organized, detail oriented and flexible to handle multiple assignments
• Possesses flexibility to work in a fast paced, dynamic environment
• Excellent collaboration and team building skills

• Driver's License Required

• Ability to push, pull, and lift up to 40 pounds
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]