Are you excited by the prospect of working with innovative cloud and security solutions?
Would you like the opportunity to work in a high-impact role responsible for customer growth?
Join our Akamai Zero Trust Team!
The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging.
Partner with the best
Ensure our customer's organization is fully leveraging using our state-of-art Zero Trust solutions!
As a Technical Account Manager, you will be responsible for:
- Being customer's main technical contact and acting as a trusted advisor for Akamai's Zero Trust solutions.
- Designing a journey with customer and provide assistance to help them on achieving planned milestones.
- Identifying and analyzing customer's requirements and providing technical recommendations through introduction of new features, products and services.
- Assessing the deployment on a regular basis to identify gaps and provide best-practice / optimization recommendations.
- Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
- Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products.
Do what you love
To be successful in this role you will:
- 5+ years of experience and a Bachelor's in Computer Science or electrical engineering
- Possess technical background and practical experience in cybersecurity
- Build trusted relationships as the primary technical contact, ensuring customer success with Akamai Zero Trust solutions
- Deliver expert advice on infrastructure design and optimization in on-premises and cloud services while developing strategies leveraging Akamai's Products
- Demonstrate exceptional ability to analyze and resolve problems effectively.
- Have advanced or fluent English and Spanish.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Skills Required
- 5+ years of experience
- Bachelor's degree in Computer Science or Electrical Engineering
- Practical experience in cybersecurity
- Experience designing and advising on on-premises and cloud infrastructure
- Experience with integrations between security solutions and third-party products
- Ability to analyze and resolve technical problems effectively
- Advanced or fluent English and Spanish
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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