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Dynatrace delivers answers and intelligent automation from data.
The Role
Identify, research, and qualify sales opportunities for Dynatrace’s APM software solutions. Conduct outbound prospecting, engage senior IT decision-makers, educate prospects, track activities in Salesforce, support marketing programs, attend forecast meetings, and meet performance metrics. The role requires Portuguese and English fluency, strong communication and organizational skills, and the ability to work independently and collaboratively in a fast-paced environment.
Summary Generated by Built In
Your role at Dynatrace
The Portuguese Speaking Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.
Responsibilities:
- Qualify leads and prospects based on defined criteria.
- Profile assigned accounts and drive outbound prospecting to generate new business.
- Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.
- Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
- Develop an understanding of the account’s business issues and other relevant information.
- Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.
- Educate prospects about Dynatrace enterprise solutions.
- Use CRM-Salesforce.com to track activities.
- Attend weekly territory forecast meetings and update team on progress of identified activities.
- Work to meet defined metrics goals.
- Provide input to marketing including feedback on quality of leads from marketing programs.
Minimum Requirements:
- Bilingual: Portuguese and English
- College diploma/university degree required.
- Equivalent Military experience will be considered.
- Preferred Qualifications Understanding of IT operations management solutions a plus.
- Experience using a CRM preferred, specifically Salesforce.
- High level of commitment to exceptional customer service and relationship build.
- Strong written and verbal communication skills.
- Strong problem solving, organizational and interpersonal skills.
- Ability to work both individually and in a team environment.
- Self-motivated with the ability to work in a fast paced and constantly changing environment.
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Skills Required
- Bilingual fluency in Portuguese and English
- College diploma or university degree
- Equivalent military experience may be considered
- Strong written and verbal communication skills
- Strong problem-solving, organizational, and interpersonal skills
- Ability to work independently and in a team environment
- Self-motivated and able to work in a fast-paced, constantly changing environment
- Understanding of IT operations management solutions
- CRM experience, specifically Salesforce
- Commitment to exceptional customer service and relationship building
What the Team is Saying
Michael Polter
Sr Customer Success Engineer
Jamie Mallett
Sr Manager, Sales Program Management
Trevor Ealy
VP, GTM & Enablement
Hannah Fleming
Enterprise Expansion Account Executive
Kristen Hanlan
Sr Manager, Sales Development NORAM
Dynatrace Compensation & Benefits Highlights
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Healthcare Strength — Health insurance options, including BCBS PPO/HDHP plans and a Kaiser HMO in California, are described as solid, and company materials note it pays all or part of certain health, life, and disability premiums. Feedback suggests healthcare is a relative strength of the package.
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Leave & Time Off Breadth — U.S. employees have unlimited PTO alongside four company-wide paid Wellness Days, with flexibility and recharge time highlighted. Feedback suggests time off and wellness days are distinctive benefits.
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Retirement Support — Eligible U.S. employees are offered a company‑matched 401(k), and filings confirm the program’s availability. Feedback suggests retirement support is a meaningful component of total rewards.
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The Company
What We Do
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.
Why Work With Us
In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.
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Dynatrace Teams
Dynatrace Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
Typical time on-site:
2 days a week
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