Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.
Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!
- Native Spanish speaker with excellent command of English, both spoken and written
- Hybrid mode - able to spend 3 days/week in our Mexico City office
Minimum qualifications
Need to have at least 4 of the 6 qualifications below
- B.S. in Computer Science, Engineering, or a similar field, or equivalent practical experience.
- 8 years of experience in technical customer-facing roles supporting cloud or cloud-security products (such as Technical Account Manager, Professional Services Engineer, Solutions Engineer, Technical Support Specialist, Customer Success Engineer, or Architect).
- Experience with cloud services and architecture across at least 2 Cloud Service Providers (CSPs), such as AWS, GCP, Azure, or OCI.
- Practical experience deploying and operationalizing containerization technologies (such as Docker or Kubernetes) and addressing corresponding security considerations.
- Practical experience deploying and operationalizing DevOps technologies (such as CI/CD, Version Control Systems, or Infrastructure as Code) and managing their security implications.
- Experience in cloud cybersecurity, with a focus on, or hands-on exposure to, AI/ML technologies applied to threat detection or security operations.
Preferred qualifications
- 12 years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product.
- Multiple advanced CSP certifications (such as Certified Solutions Architect - Professional or Certified DevOps Engineer - Professional).
- Security certifications (such as CISSP or CCSP) and extensive experience helping organizations address complex cloud-security challenges.
- Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases.
- Proven track record of successfully managing a book of business with 5+ complex enterprise/strategic customers.
- Proven track record of building and maintaining executive-level relationships with enterprise/strategic clients, driving significant customer outcomes, and consistently exceeding performance targets.
- Expert ability to continuously enable customers on the Wiz platform and proactively assist them in solving problems, ranging from trivial to highly complex and strategic.
- Experience working across multiple communication channels and platforms to assist customers (such as Slack, email, and support tickets).
- Advanced ability to use data and systems (such as CRM or log analysis tools) to monitor customer health, identify complex trends, and strategically inform customer success and retention initiatives.
- Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of an organization, including C-suite executives.
- Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures.
As a Senior Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers.
Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team – you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for our most demanding customers.
Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customers. Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels.
Responsibilities- Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey and continuously stay abreast and enabled on new Wiz features and functionality
- Support and manage up to 10 strategic customers, depending on size and complexity. Drive Adoption, Business Value Realization, and Customer Satisfaction through the onboarding and operationalization of Wiz using best practices and your existing cloud-security domain expertise.
- Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams. Drive towards utilization/adoption targets for your book of business.
- Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives. Drive value-based conversations with customer executives and provide meaningful contributions to QBRs/executive briefings.
- Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives. Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues.
- Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders, Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions.
- Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams, assist other TAMs with technical escalations, mentor TAMs, and develop an area of technical subject-matter expertise.
- Be a cloud security thought-leader by participating in industry events and contributing to community posts and blogs. Continuously monitor news related to emerging cloud security threats and further develop your domain expertise.
Please submit your resume in English - we can only consider applications submitted in this language.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Skills Required
- Native Spanish speaker with excellent spoken and written English
- Able to work in hybrid mode three days per week in the Mexico City office
- Bachelor's degree in Computer Science, Engineering, or a similar field, or equivalent practical experience
- At least 8 years of experience in technical customer-facing roles supporting cloud or cloud-security products
- Experience with cloud services and architecture across at least two cloud service providers, such as AWS, GCP, Azure, or OCI
- Practical experience deploying and operationalizing Docker or Kubernetes and addressing related security considerations
- Practical experience deploying and operationalizing DevOps technologies, including CI/CD, version control systems, or infrastructure as code, and managing security implications
- Experience in cloud cybersecurity, including exposure to AI/ML technologies applied to threat detection or security operations
- 12 years of experience in technical customer-facing roles, ideally supporting a cloud or cloud-security product
- Multiple advanced cloud service provider certifications, such as Certified Solutions Architect Professional or Certified DevOps Engineer Professional
- Security certifications such as CISSP or CCSP, with extensive experience addressing complex cloud-security challenges
- Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases
- Experience managing a book of business with five or more complex enterprise or strategic customers
- Experience building executive-level enterprise relationships, driving customer outcomes, and exceeding performance targets
- Expert ability to enable customers on the Wiz platform and resolve problems ranging from straightforward to highly complex
- Experience supporting customers through Slack, email, and support tickets
- Advanced ability to use CRM or log analysis tools to monitor customer health, identify trends, and inform retention initiatives
- Exceptional communication and interpersonal skills, including the ability to influence C-suite stakeholders
- Exceptional problem-solving skills for diagnosing and resolving complex technical issues across ambiguous internal and external structures
Wiz Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wiz and has not been reviewed or approved by Wiz.
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Fair & Transparent Compensation — Pay bands for remote roles are described as mid–six figures, with additional compensation such as bonuses, commissions, and profit sharing also referenced. Compensation for senior and revenue-linked roles is portrayed as substantial relative to typical tech benchmarks.
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Healthcare Strength — Health coverage is described as robust, spanning medical, dental, vision, life, disability, mental health benefits, and access to flexible spending accounts. The breadth of coverage indicates a comprehensive baseline benefits offering.
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Leave & Time Off Breadth — Time-off policies are framed as flexible, including an unlimited/flexible PTO approach alongside paid holidays and sick time. Flexibility is reinforced by remote programs and a home-office stipend as part of the broader rewards package.
Wiz Insights
What We Do
Every day there’s another cyber-attack on the news. Hackers stole twenty million credit card numbers from a retailer, or they shut down an oil pipeline, or crippled a hospital. These attacks are more than just disruptive; they’re big business for organized crime and rogue states. Wiz is here to prevent them from happening where companies and governments build applications today -- in the cloud. From Barclays to Home Depot, Wiz helps the biggest organizations in the world protect their Amazon, Microsoft, and Google cloud environments. We have only been selling the product for six months, and so far, 10% of the Fortune 500 already use Wiz. But this is just the beginning. Come join the fastest growing enterprise software company in history in one of the fastest growing industries -- the cloud -- and help us make cloud a safe place where creativity and innovative ideas can flourish.
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