The Role
Own product vision, strategy, roadmap, prioritization, development execution, and lifecycle management for technical products. Write requirements, user stories, and acceptance criteria; partner with engineering on architecture and tradeoffs; lead agile ceremonies, launches, adoption, and backlog management. Define KPIs, coordinate cross-functional stakeholders, mitigate risks and dependencies, and ensure security, privacy, and regulatory compliance.
Summary Generated by Built In
Requisition Number: 2373427
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Define product vision and strategy
- Own product roadmap & prioritization
- Drive product development execution
- Write and maintain features, user stories, and acceptance criteria
- Maintain backlog
- Partner closely with engineering to refine solutions and scope work
- Participate in agile ceremoniies (sprint planning, standups, demos, etc.)
- Act as technical bridge
- Write and maintain product requirement documentation
- Translate business requirements into technical solutions
- Understand system architecture, APIs, and integrations
- Collaborate closely with engineers on design decisions and technical tradeoffs
- Drive data-informed decisions
- Define and track KPIs, success metrics, and product health indicators
- Stakeholder management & communication
- Serve as the central point of coordination across Engineering, Design, Marketing & Sales, and Support
- Communicate product updates, risks, and outcomes to leadership
- Manage expectations and resolve conflicts across stakeholders
- Lead product launches & Adoption
- Manage product lifecycle
- Oversee end-to-end product lifecycle
- Continuously improve existing features and retire underperforming ones
- Manage backlog of enhancements, bugs, and tech debt
- Lead without authority
- nfluence cross-functional teams without direct reporting authority
- Drive alignment in situations with ambiguity or competing priorities
- Make high-impact decisions with incomplete information
- Manage risks and dependencies
- dentify and mitigate delivery risks, technical debt, and dependencies
- Ensure compliance with security, privacy, and regulatory requirements
- Escalate blockers and drive resolution quickly
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Graduate degree or equivalent experience
- Bachelor's degree in Computer Science, Engineering, Information Systems, or Business (with solid technical exposure)
- Professional Experience
- 8+ years of product management, program management, or related experience
- Experience working with software development teams as well as agile/scrum environments
- Technical Skills & Knowledge
- System architecture (microservices, APIs, cloud platforms)
- Software development lifecycle (SDLC)
- Familiarity with cloud platforms, data systems and analytics, APIs
- Product Management Skills
- Expertise in:Writing PRDs, user stories, and requirements | Roadmap planning and prioritization | Product lifecycle management
- Experience with:Agile methodologies | product tools (Jira, Aha)
- Communication & Collaboration
- Solid written and verbal communication
- Ability to: Translate technical concepts into business language | Work cross-functionally with engineering, design, and business teams
Preferred Qualifications:
- Professional experience
- RCM technology background preferred
- Experience with:
- AI/ML products or data platforms
- DevOps, CI/CD pipelines
- Security, privacy, or compliance frameworks
- Experience as:
- Software engineer
- Technical program manager
- Systems architect
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Graduate degree or equivalent experience
- Bachelor's degree in Computer Science, Engineering, Information Systems, or Business with solid technical exposure
- 8+ years of product management, program management, or related experience
- Experience working with software development teams and in agile or Scrum environments
- Knowledge of system architecture, including microservices, APIs, and cloud platforms
- Knowledge of the software development lifecycle, cloud platforms, data systems, analytics, and APIs
- Expertise writing product requirements documents, user stories, and requirements
- Expertise in roadmap planning, prioritization, and product lifecycle management
- Experience with Agile methodologies and product tools such as Jira and Aha
- Strong written and verbal communication skills
- Ability to translate technical concepts into business language and work cross-functionally
- Revenue cycle management technology background
- Experience with AI/ML products or data platforms
- Experience with DevOps and CI/CD pipelines
- Experience with security, privacy, or compliance frameworks
- Experience as a software engineer, technical program manager, or systems architect
Optum Compensation & Benefits Highlights
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Healthcare Strength — Official materials highlight copay and HSA medical plan choices with in‑network preventive care at 100%, prescription coverage, and low/no‑cost virtual visits, plus company HSA contributions. Dental preventive services are 100% in network, and mental health resources include an EAP and premium Calm access.
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Parental & Family Support — Programs include six weeks paid parental leave, up to two weeks paid caregiver leave, and Bright Horizons back‑up care with enhanced family supports. Adoption assistance up to $10,000 for full‑time employees reinforces family‑oriented benefits.
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Equity Value & Accessibility — Financial benefits include an Employee Stock Purchase Plan at a 10% discount, expanding access to equity ownership.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
