Senior Tech Lead, ServiceMax

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Gurugram, Haryana, IND
In-Office
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role

Work Flexibility: Hybrid

Senior Technical Lead, ServiceMax

As a ServiceMax Lead, possesses a solid background of all the SF tools complemented by exceptional leadership skills. Track record includes successfully leading and delivering complex projects, guiding the technical direction of initiatives, mentoring team members, and ensuring the delivery of high-quality software solutions, including hands-on work. Committed to fostering innovation, collaboration, and excellence within technology teams.

What you will do:

  • ServiceMax Development: Hands-on as well as leads development efforts across the entire ServiceMax stack, including front-end and back-end technologies. Work closely with developers to review code, troubleshoot issues, and ensure code quality and adherence to coding standards.
  • Application Development Management: Lead and manage the entire development lifecycle of projects, from requirements gathering to deployment and maintenance, and ensure timely and on-budget delivery of projects by effectively managing resources, timelines, and priorities. Work with team to allocate resources effectively.
  • Technical Integrations: Experience with web and mobile systems integrated with various platforms such as ERP, SFDC (with or without middleware), and more.
  • Quality Assurance and Code Review: Establish and enforce quality assurance processes and standards. Conduct thorough code reviews to ensure code quality, security, and adherence to coding standards. Unit Testing Frameworks, TDD, Facilitate SIT, etc. Ensure high-performance applications.
  • Continuous Improvement: Identify opportunities for process improvement and lead initiatives to enhance development workflows.
  • Agile DevOps: An adept agile software development leader. Implements DevOps practices, automation, and CI/CD pipelines to streamline development processes.
  • Risk Management: Proactively identify and mitigate technical risks in projects. Develop contingency plans to address potential challenges.
  • Centralized Governance: Establish and enforce centralized governance for software development practices. Ensure consistency and compliance with organizational standards.

What you will need:

Required Qualifications"

  • Bachelor’s or Master's degree in computer science, Information Technology, Engineering, or a related field with minimum of 9-12 years of experience in Salesforce technologies including 3+ years’ experience in ServiceMax
  • Create SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services.
  • Design and develop solutions on the Salesforce.com/ServiceMax platform, using Apex programming language; Work data feeds to and from SAP, Oracle and other systems and other ETL tools.
  • In-depth Knowledge of Salesforce/ServiceMax application administration; security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards, and release management and sandbox environments
  • Experience with Territory assignment, Role Hierarchy, Sharing Rules, and Data Loader technologies
  • In-depth Knowledge of Salesforce technologies such as Service Cloud, Einstein Analytics, Knowledge, and Com

Preffered Qualifications

  • Knowledge of Mobile, Dataguide deployments is a plus
  • Certifications: Relevant Azure, Salesforce or ServiceMax certifications would be a valuable addition.

Travel Percentage: 10%

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The Company
HQ: Kalamazoo, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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