Senior Tech Lead Manager

Posted Yesterday
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New York, NY, USA
In-Office
220K-260K Annually
Senior level
Software
The Role
Lead engineering for a product pod as a player-coach, making architectural decisions, coding, designing scalable systems, reviewing code, mentoring engineers, and collaborating with product, design, sales, and customers. The role focuses on building reliable healthcare workflow products and includes hiring, team development, and incorporating customer feedback into product improvements.
Summary Generated by Built In
Company Description

Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

 
Role Description

We’re seeking a Tech Lead Manager with strong technical leadership, attention to detail, and a passion for scalable system design. In this role, you’ll lead the engineering on one of our product pods. You will be a player-coach. You will be responsible for architecting, scoping, and building systems and features end-to-end, as well as leveraging and developing a team of talented engineers to make a reliable, delightful and valuable product for our customers, to get patients their care as quickly, carefully, and efficiently as possible.

What you’ll do
  • Lead technical decisions and contribute through coding, technical design, and code review.

  • Coach engineers, give clear feedback, and help hire and grow the team.

  • Collaborate with product and design leads to define new product features.

  • Interact with customers through calls and on-sites to get feedback and represent Tennr.

  • Collaborate with product, sales, and customer success teams to incorporate feedback from customers into the product.

What you’ll bring
  • 7+ years of experience in full-stack or back-end software engineering.

  • Demonstrated ability to mentor and lead junior, mid-level and senior engineers.

  • Proven track record of building and maintaining scalable web applications, in-depth knowledge of distributed systems and service-oriented system design.

  • Clear communication, comfort with ambiguity and hard work, and an interest in improving the healthcare system.

  • Excellent time-management and prioritization skills.

Nice to have
  • 3+ years of engineering management experience

  • Professional experience building products on top of LLMs or agent harnesses

  • Professional experience building on top of speech models

  • Professional experience building real-time A/V web systems

  • Professional experience integrating with telephony infrastructure

Why Tennr?
  • Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.

  • Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure

  • Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.

  • Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week

  • Free lunch! Plus a pantry full of snacks.

Benefits
  • Beautiful new office at 345 Hudson Street

  • Unlimited PTO

  • 100% paid employee health benefit options

  • Employer funded 401(k) match

  • Competitive parental leave

Skills Required

  • 7+ years of experience in full-stack or back-end software engineering
  • Experience mentoring and leading junior, mid-level, and senior engineers
  • Track record of building and maintaining scalable web applications
  • In-depth knowledge of distributed systems and service-oriented system design
  • Clear communication and comfort with ambiguity and hard work
  • Interest in improving the healthcare system
  • Excellent time-management and prioritization skills
  • 3+ years of engineering management experience
  • Professional experience building products on LLMs or agent harnesses
  • Professional experience building on speech models
  • Professional experience building real-time A/V web systems
  • Professional experience integrating with telephony infrastructure

Tennr Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tennr and has not been reviewed or approved by Tennr.

  • Fair & Transparent Compensation — Available salary ranges for software engineering, product, and solutions roles indicate market-competitive total compensation. Publicly shared ranges include base, equity, and bonuses, signaling comprehensive pay structures.
  • Healthcare Strength — Job materials cite 100% paid employee health benefit options. This signals a strong healthcare offering with employer-covered employee premiums.
  • Leave & Time Off Breadth — Unlimited PTO is consistently highlighted across roles. This expands time-off flexibility beyond standard accruals.

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The Company
HQ: New York, New York
69 Employees
Year Founded: 2021

What We Do

Tennr reads documents from incoming faxes passing through healthcare practices and automates essential tasks like scheduling and qualifying patient visits. By automating that paperwork with Tennr, practices receive more patient referrals and reduce billing errors by 98%, significantly growing revenue.

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