Senior Talent Partner

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Johannesburg, Gauteng
In-Office
Fintech • Payments • Financial Services
The Role

We are looking for a Senior Talent Partner to join our Human Resources Department as we scale up and drive digital and financial inclusion globally.

Joining M-KOPA as a Senior Talent Partner offers a unique opportunity to be at the forefront of a company that is transforming lives and fostering financial inclusion. M-KOPA’s products not only enhance the lives of individual customers but also positively impact entire households. One example is providing smartphones that enable children to access education and digital loans that support family businesses, M-KOPA indirectly benefits over 23 million lives.

You’ll will play a pivotal role in continuing this mission by supporting and developing our most valuable asset—our people. And let’s be honest, who wouldn’t want to be a superhero for 23 million people?

Your role will be crucial in ensuring that M-KOPA’s HR strategies are aligned with the company’s goals and values. Your broad experience in remote tech environments will be invaluable in navigating the complexities of a distributed workforce, ensuring that M-KOPA continues to build a resilient and innovative team.

This role is both strategic and operational, offering a broad job scope that will keep you engaged and challenged.

M-KOPA’s commitment to sustainability, as evidenced by its carbon-negative status and the displacement of over 2 million tonnes of carbon emissions, underscores the company’s dedication to a better future. As part of a forward-thinking organization that not only prioritises financial and social impact but also environmental responsibility. Your leadership in refining HR processes and implementing innovative strategies will be key to driving M-KOPA’s growth and success, making this role both impactful and rewarding.

Based in or near London, you will have the unique opportunity to collaborate with talented colleagues across the UK, Europe, Kenya, South Africa, Nigeria, Uganda, Ghana, and beyond. This diverse and inclusive environment will enrich your professional experience and broaden your perspectives. If you are passionate about leveraging your HR expertise to support a mission-driven organization, we invite you to be a part of our journey towards a more inclusive and sustainable future.

Why This Role is Awesome:

  • Impactful Work: You’ll be part of a mission-driven company that positively impacts over 23 million lives, making a real difference in communities across the globe.

  • Collaborative: Collaborating with talented colleagues from the UK and Europe, to Kenya, South Africa, Nigeria, and more

  • Broad Scope: This role is both strategic and operational, offering a diverse range of responsibilities that will keep you engaged and challenged.

  • Evolving HR: Join a forward-thinking People team at the centre of transforming a high growth, international organization across talent, processes, and technology.

Skills You Need to Apply:

  1. Extensive Experience in Talent Management: The role demands a solid understanding of industry best practices, with a proven track record in, Talent Management, Internal Mobility, Succession Planning and Performance Management Frameworks

  2. Strong Project Management Skills: The ability to manage conflicting priorities, balance immediate needs with long-term goals, and design scalable workflows that enhance operational efficiency is crucial

  3. Data-Driven Decision Making: Proficiency in researching, preparing, and presenting data-driven reports, business cases, and proposals is essential. This includes leveraging data analytics to generate insights from talent and performance development metrics

  4. Leadership and Stakeholder Management: The role requires building and maintaining strong relationships with stakeholders, influencing change within organizations, and effectively collaborating with key stakeholders across levels

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

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The Company
Johannesburg
2,507 Employees
Year Founded: 2011

What We Do

M-KOPA is a UK-headquartered emerging market fintech that provides affordable smartphones and digital financial services. With operations in Nigeria, Ghana, Kenya, South Africa and Uganda, the company has extended over $1.5 billion in credit to more than 5 million customers. Using an innovative financing model based on daily repayments, M-KOPA provides affordable smartphones embedded with financial services that fit with the cash flow of millions of underserved individuals who earn their income on a daily basis.

By leveraging rich payments data and proprietary AI-driven analytics, M-KOPA builds a credit record for each customer which forms the foundation for a long-term financial relationship for digital loans, affordable data subscriptions and insurance.

The company employs over 3,000 staff and 30,000 sales agents across its African markets.

M-KOPA has been recognised by the Financial Times as one of Africa’s Fastest Growing Companies for the past 3 years, and by Time Magazine as one of the 100 Most Influential Companies globally for the past 2 years.

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