Senior Talent Operations Specialist

At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.

Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.

We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.

• Location: Remote, anywhere in Spain or the UK.
• Contract:
  • Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
  • UK: Full-time, permanent
• Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74 
• Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.

As our Senior Talent Operations Specialist at Airalo, you will own the systems, data, and processes that help recruiters and hiring managers hire efficiently. You will turn complex workflows into scalable processes, make sure our hiring data is reliable, and give leaders the insights they need to plan headcount with confidence.

You are someone who sees a manual step and wants to automate it, sees a messy dataset and wants to fix it at the source, and sees a new tool and asks how we can best equip it. You are equally at ease configuring an ATS, running a training session for interviewers, and presenting funnel insights to business leaders.

You will work in close coordination with our Talent Acquisition team, People team, Finance, Legal, and IT, as the processes and systems you build need to work for every region we hire in.

Responsibilities include but are not limited to

Own the configuration, administration, and optimization of our ATS and wider recruiting tech stack, including integrations
Evaluate, implement, and retire tools, and manage the vendors behind them
Build automations that remove manual work from talent team members' days
Design, document, and continuously improve end-to-end hiring workflows, from requisition approval to onboarding handoff
Keep hiring practices consistent across regions and compliant with data privacy regulations (e.g., GDPR)
Build dashboards and reports on funnel conversion, time to hire, source effectiveness, and pipeline health, and keep ATS data reliable
Translate data into recommendations for Talent and business leaders, including support on headcount planning
Maintain guides, templates, and training so recruiters and hiring managers can self-serve, and lead change management for new tools and processes
Mentor more junior team members and make sure every candidate gets a smooth, respectful process
Support recruitment as needed, particularly during peak hiring periods

Must-haves:

5+ years in recruitment operations, talent acquisition, or People Ops, with significant hands-on ATS administration (Lever or a comparable ATS)
Proven experience building recruiting reports and turning the data into clear recommendations
Proven experience building automations or integrations that remove manual work from recruiting workflows
Proven experience leading change management and delivering enablement, including training and documentation
Working knowledge of data privacy requirements in hiring (e.g., GDPR) across regions
Ability to manage multiple concurrent projects with cross-functional stakeholders
Excellent written communication and documentation skills; business-fluent English
Skilled in using AI to improve recruiting workflows and reporting while protecting candidate data and mitigating bias

Good to have:

Experience with Notion, LinkedIn Recruiter, and Metaview
Experience with workflow automation tools
Experience in a fast-moving environment such as a startup or scale-up
Additional languages alongside English

Why People Join Us🇪🇸 Why people join us in Spain

We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.

Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.

For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.

We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.

Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.

As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.