Senior Talent Operations Manager

The Senior Talent Operations Manager is the operational owner of core talent acquisition processes while directly leading recruiting execution for early-career and other high-volume roles across the organization. This role partners closely with the Vice President of Talent Acquisition to design, scale, and continuously improve recruiting operations, onboarding handoffs, and the end-to-end candidate experience.

This position blends hands-on recruiting leadership with operational strategy and systems ownership. The ideal candidate brings strong judgment, operates effectively with limited oversight, and can both execute and improve talent programs in a fast-growing environment. This role plays a key part in shaping how recruiting operates at scale, even without direct people management responsibility.

• Own and continuously improve core recruiting operations, including requisition intake, candidate workflows, interview coordination, and offer processes

• Partner with the VP of Talent Acquisition to design and implement recruiting programs, operational improvements, and scaling initiatives

• Ensure recruiting practices are consistent, equitable, and aligned with evolving business needs

• Serve as a senior operational thought partner, translating hiring demand into practical, scalable recruiting solutions

• Lead and execute hiring for early-career, entry-level, and other high-volume roles across the organization

• Design, build, and manage early-career hiring pipelines (e.g., internships, new-grad, or rotational programs, as applicable)

• Partner with hiring managers to define role expectations, assessment approaches, and decision criteria

• Drive a high-quality, inclusive, and engaging candidate experience from initial outreach through offer

• Own the optimization and day-to-day effectiveness of the applicant tracking system (ATS) and recruiting tools

• Define and monitor key recruiting metrics (e.g., time-to-fill, funnel health, candidate experience indicators)

• Identify systemic bottlenecks or inefficiencies and lead process improvements

• Create and maintain SOPs, templates, playbooks, and training materials to reinforce consistency and best practices

• Partner closely with People Operations and hiring managers to ensure a smooth, well-coordinated onboarding experience

• Own the recruiting-to-onboarding handoff, ensuring clarity, documentation, and accountability

• Continuously evaluate the end-to-end candidate journey and implement improvements that enhance communication, engagement, and experience

• Act as a trusted partner to hiring managers, setting expectations, driving accountability, and ensuring effective hiring outcomes

• Support recruiters and coordinators by reinforcing tools, processes, and operational standards

• Contribute to change initiatives by leading or supporting the rollout of new tools, programs, or workflows

• 5–7 years of experience in talent acquisition, recruiting operations, or a blended recruiting / TA operations role

• Proven experience leading early-career, entry-level, or high-volume hiring programs

• Strong operational judgment with the ability to design, scale, and improve recruiting processes

• Deep experience working with ATS platforms and recruiting tools; comfort with reporting, metrics, and basic analytics

• Ability to operate independently, manage competing priorities, and influence without authority

• Clear, professional communication skills and strong cross-functional partnership capabilities