Senior Talent Management Program Manager

As the Senior Talent Management Program Manager, you will drive innovative and agile solutions to enhance Riot’s talent management programs and processes aligned with Riot’s mission, vision, and strategic goals. Reporting to the Sr. Manager of Talent Management, you will utilize your expertise in managing and executing on talent programs and processes to deliver a suite of global solutions Riot wide. These include but are not limited to goal setting, performance management, talent reviews, succession planning, and feedback tools, among other opportunities for impact. This individual contributor role will coordinate complex workstreams across teams and stakeholders, and take a lead role in delivering core Talent People Processes. This role offers a highly collaborative, high-visibility opportunity to contribute to strategic, impactful talent initiatives in a fast-paced, mission-driven organization.

Responsibilities:

Program Design and Delivery

• Execute global talent management programs, including goal setting, feedback, performance reviews, talent reviews/succession planning, promotion cycles and other initiatives.
• Lead the continuous improvement of program design and execution based on metrics, feedback, organizational needs, and user experience.
• Support program strategies and roadmaps, ensuring alignment with Riot’s goals and values. 
• Act as a trusted advisor, responding to inquiries and requests for assistance from stakeholders.

Process Management 

• Plan and execute against project plans and operations for talent programs, collaborating with stakeholders such as HRBPs, People Systems, and other People Team members.
• Partner with the People Systems team to ensure talent tools and systems are optimized, configured, and ready for use. 
• Manage data flow and analytics related to talent programs and outcomes, ensuring data integrity and appropriate security around sensitive information.
• Ensure consistent program delivery across regions by collaborating with regional stakeholders.

Communication and Change Management

• Support program communication and change management across Riot stakeholders, including employees, managers, HRBPs, and leaders.
• Maintain dashboards, prepare reports, and distill actionable insights on program outcomes with key stakeholders, enabling better decision-making for individuals, teams, and Riot as a whole.
• Build and maintain strong relationships with global stakeholders, HRBPs, and cross-functional partners to ensure effective delivery of solutions.
• Partner with L&D and Internal Communications to develop and refresh training materials and resources.

Required Qualifications:

• Education: Bachelor’s degree in Organizational Development, Organizational Psychology, Human Resources, or a related field.
• Experience: 6+ years in HR with at least 2 years focused on talent management or leadership development programs.
• Subject Matter Expertise: Strong knowledge of talent management processes, including performance management, promotions, talent review, and succession planning. Broad knowledge of other HR disciplines is helpful.
• Analytical Skills: Proficiency in data analytics and tools such as MS Excel/Google Sheets; ability to maintain data integrity and leverage insights for decision-making.
• Project & Task Management: Demonstrated ability to scope, lead, and deliver complex projects. Ability to prioritize and focus on mission-critical tasks among competing business requirements.
• Problem Solving: Critical thinker with a proactive approach to identifying issues and removing barriers. Appropriate balance of subject matter expertise and pragmatism of how to apply theory in a fast-paced business environment
• Interpersonal Skills: High integrity, discretion, and executive presence; ability to build trusted relationships and influence stakeholders.
• Communication: Exceptional verbal and written communication skills.

Desired Qualifications:

• Deep understanding of the theory, application, and best practice methods across key HR domains, including performance management, career/leadership development, assessments, and compensation, and how they collectively influence organizational effectiveness.
• Experience implementing HR Programs in fast-paced global organizations, particularly in creative, technology, or gaming industries.
• Familiarity with Workday functionality.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work.  Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.