At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
About the role
As a Senior Talent Acquisition Partner & GTM Lead focusing on our US Commercial function here at Trustpilot, you'll be primarily hiring for a variety of mid to senior-level positions. You will work closely with hiring managers and members of the Commercial Leadership team to deliver pivotal hires that drive significant revenue growth.
Beyond managing the full recruitment cycle and building strategic relationships, you will be responsible for driving the acquisition of top talent across the US region. This hybrid role combines high-touch, hands-on recruiting delivery with strategic market expertise to shape and execute our regional Go-to-Market (GTM) talent strategy.
You'll be the expert on US talent, translating deep market knowledge into actionable hiring strategies that ensure we attract and secure the best candidates.
What you’ll be doing
- Serve as a trusted advisor and subject matter expert to Senior Commercial Leaders on all talent acquisition matters, including talent landscape, market compensation, and best-in-class hiring practices.
- Develop and implement highly effective talent strategies to source, recruit, and hire exceptional candidates that drive revenue growth within the function.
- Lead and execute full-cycle recruiting for complex roles, ensuring a high-quality, insight-led process from initial brief to offer negotiation and closing.
- Participate in cross-functional TA projects designed to improve efficiency, scale our operations, and enhance our overall hiring function
- Combine hands-on delivery with market intelligence, ensuring that our talent attraction and sourcing campaigns are tailored to and reflect local US market realities and talent pools.
- Partner with the TA Manager to design targeted sourcing campaigns, specifically for the US landscape, leveraging data to drive strategic decisions.
- Proactively build regional talent communities of passive and active candidates and actively work to strengthen the company's regional presence as an employer of choice within the US.
Who you are
- Significant in-house experience as a Senior Talent Acquisition Partner, with a specific focus on Commercial vacancies within a fast-paced, high-growth technology or SaaS environment.
- Deep understanding of the US landscape, including experience hiring complex Commercial mid to senior-level roles.
- Proven track record of success in advising and influencing senior leaders on talent strategy and market dynamics within the US.
- Deep understanding and practical experience in leveraging market intelligence to inform sourcing strategies and hiring decisions.
- Ability to develop and execute multi-state or national sourcing strategies to target talent across the US.
- Excellent communication skills with a positive, collaborative, and results-oriented mindset.
- Experience leading or significantly participating in TA-related projects (e.g., implementing a new ATS module, designing assessment frameworks, or driving a specific diversity hiring initiatives)
- Demonstrable track record of using data and metrics to inform and optimize sourcing strategies, drive innovation, and measure recruitment success (e.g., source effectiveness, time-to-hire, offer-to-acceptance rate).
What’s in it for you
- A competitive base salary ranging from $102,750 - $121,000 gross per year. This range doesn’t include any variable pay such as bonuses, awards made under Trustpilot’s equity program or other benefits
- A range of flexible working options to dedicate time to what matters to you
- 20 vacation days + 2 personal days +10 paid holidays per year
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
- Full health insurance
- 401k matching your contributions dollar-for-dollar up to 4% of your base salary
- Discounted club membership at Life Time Fitness
- 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
- A friendly, open office complete with a foosball table, roof deck with wifi (rooftop meeting anyone?!) and unlimited snacks and drinks
- Communal lunch, extra treats and events during the month — think ice cream carts, coffee bars and massages, to name a few
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.
Skills Required
- Significant in-house experience as a Senior Talent Acquisition Partner
- Familiarity with Commercial vacancies in a technology or SaaS environment
- Experience hiring complex mid to senior-level roles
- Proven track record in advising senior leaders on talent strategy
- Strong communication skills and a collaborative mindset
What the Team is Saying
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Trustpilot Compensation & Benefits Highlights
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Healthcare Strength — Medical and dental coverage are described as solid, with mental-health resources such as Headspace access and an Employee Assistance Program. In some regions, coverage extends to pre-existing conditions and offers virtual GP support.
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Parental & Family Support — Paid parental leave has been enhanced, with generous maternity and paternity provisions highlighted in U.S. and U.K. materials. Family support is complemented by an EAP and the ability to add dependents to health plans.
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Leave & Time Off Breadth — Paid time off includes vacation that increases with tenure, sick days, floating holidays, and company-provided volunteer days. Hybrid and remote options further support flexibility around time away.
Trustpilot Insights
What We Do
Hi. We’re Trustpilot. Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing.
Why Work With Us
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. Our purpose, to help people and businesses help each other, is a tall order, but we keep it real. Join us at the heart of trust.
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Trustpilot Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balanced work-life environment, with flexibility and the option to regularly work from home part of the week
