Senior Talent Acquisition Partner

Who We Are:

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters. 

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.

What We Need: 

At Synapse Health, our Talent Acquisition team plays a vital role in attracting and hiring top-tier talent. As a Senior Talent Acquisition Partner, you will act as a strategic advisor to hiring managers, leveraging market insights and proactive sourcing strategies to identify and engage top candidates. You will own the full recruitment lifecycle, implement best-in-class hiring practices, and build strong talent pipelines to support our long-term growth in a fully remote capacity.
We are seeking a strategic, consultative recruiter who excels at building strong stakeholder relationships and delivering top talent. In this role, you will proactively source high-quality candidates, anticipate hiring needs, and drive results in a fast-paced, dynamic environment.

What You Will Do: 

• Own and drive the full-cycle recruiting process with a primary focus on hiring high volume customer service job families, from proactive sourcing to offer negotiation, ensuring a high-touch, seamless candidate experience.
• Provide exceptional candidate experience through clear communication, timely updates, and a smooth process from application to onboarding.
• Build and nurture robust talent pipelines for critical roles through direct sourcing, networking, referrals, and leveraging advanced search techniques.
• Develop and execute strategic recruitment plans in partnership with hiring managers, providing expert consultation on hiring best practices, talent analytics, labor market trends, and talent strategy, adapting to market conditions and evolving business needs.
• Act as a trusted and strategic Talent Advisor, leveraging emotional intelligence to build trust and credibility with hiring managers, candidates, and stakeholders, ensuring alignment on hiring priorities to drive competitive hiring decisions.
• Foster strong cross-functional partnerships, collaborating with internal stakeholders to optimize talent acquisition strategies and enhance long-term workforce planning.
• Draft, implement and improve hiring processes to elevate internal efficiency and the overall candidate experience.
• Ensure compliance with hiring regulations and maintain accurate documentation within Greenhouse ATS.

What You Have:  

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:

• 8+ years of full-cycle recruiting experience with expertise in sourcing top talent through LinkedIn Recruiter, networking, and talent mapping.
• Experience in high volume customer services roles. Healthcare recruiting experience preferred but not required.
• Strategic problem-solving skills with the ability to anticipate talent needs, adapt to shifting priorities, and develop proactive recruitment solutions.
• Strong relationship management and consultative skills, with the ability to influence senior leaders, guide hiring teams, and challenge decisions to drive optimal outcomes.
• Exceptional communication skills with high emotional intelligence, ability to navigate complex conversations, resolve conflicts, and create a positive hiring experience.
• Experience using Greenhouse or similar ATS to manage candidate pipelines and recruitment workflows.

What Sets You Apart: 

• Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Detail Oriented: Demonstrates knowledge in paying close attention to minor details.
• Organization and Prioritization: Assesses relative importance of activities and assignments; adjusts priorities when appropriate.
• Result Oriented: Demonstrates knowledge in setting and achieving challenging goals.
• Interpersonal: Demonstrates effective interactions with individuals.

What Sets Us Apart: 

It’s no secret that most of us work to provide for ourselves and those we love, but just because we have to work, doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include: 

• Professional growth opportunities with compelling career paths
• Healthy work-life balance culture with paid time off (PTO)
• Medical, dental and vision insurance for full-time team members
• 401K savings plan with employer contribution match

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws