YOUR MISSION:
As our US Senior Talent Acquisition Partner (f/m/d) at Parloa, you will play a pivotal role in driving the growth of our US team while fostering a collaborative and high-performance company culture. Working closely with another talented TA partner onsite, you’ll oversee the entire recruitment process—from crafting compelling job descriptions to successfully onboarding top-tier candidates.
IN THIS ROLE YOU WILL:
- Lead the end-to-end recruitment process for Commercial and G&A roles, from job description creation to successful candidate onboarding.
- Proactively source, engage, interview, and assess Commercial candidates, focusing on US candidates with expertise in complex B2B SaaS backgrounds, Scale-Ups, and niche roles.
- Foster effective collaboration with hiring managers and stakeholders, offering guidance and support throughout the recruitment journey.
- Stay updated on industry trends and advancements in commercial roles to ensure candidates meet our requirements.
- Adapt recruitment strategies to changing priorities and business needs in a dynamic environment.
- Utilize Greenhouse for streamlined scheduling and as a foundation for data-driven recruiting, enabling the creation of meaningful insights presented to hiring managers.
Our Tech stack:
LinkedIn Recruiter, Greenhouse, Asana, GoogleCloud, Notion, Slack, MacOS
WHAT YOU BRING TO THE TABLE:
- More than 4 years of experience in end-to-end commercial recruitment, focusing on sourcing and attracting top talent in the US market.
- Strong sourcing skills and creative hiring strategies experience.
- Draw from your experience in recruiting for tech scale-ups from 150 employees onwards.
- Advocate the importance of building a great team.
- Excellent stakeholder management skills and the ability to collaborate with individuals at all levels, including proven experience in training and supporting hiring managers in the interviewing and selection process.
- Familiarity with Applicant Tracking Systems (ATS), such as Greenhouse or comparable tools.
- English as a first language.
- A passion for continuous learning, staying updated with industry trends and emerging recruitment technologies.
- Knowledge of the TA Operations processes would be a plus.
WHAT'S IN IT FOR YOU?
- Be part of a dynamic, driven team of +32 nationalities with flat hierarchies and collaborative company culture.
- Hybrid work environment (2/3 days a week in the office) - We love to build real connections and want to welcome everyone in the office on certain days
- Attractive compensation package with equity, Unlimited PTO
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Class Pass membership
- Regular team events (onsite and at the HQ in Germany), game nights, and other social activities
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
What is missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
Your recruiting process at Parloa:
Screening video call → Hiring Manager Call → Task Presentation → Meeting the team → C-level interview
Salary Range
$100,000—$150,000 USD
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
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What We Do
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
