The Senior Talent Acquisition Coordinator will provide candidate and hiring manager support through the end-to-end Talent Acquisition process. They will act as a Bright Horizons liaison between candidates and the business as we hire and onboard exceptional staff to help us build a brighter future.
The Senior TA Coordinator will serve as the welcoming face of Bright Horizons during the interview and onboarding process. They will act as a centralized point of contact and provide candidates with a timely, consistent and positive onboarding experience and will be committed to providing quality service with a proactive approach, while striving to exceed both our hiring manager and candidate expectations in our ongoing pursuit of excellence. This position will work closely with Talent Acquisition Partners, Directors of TA, and executive level Hiring Managers to provide support, while continuously focusing on timeliness, accuracy, efficiency, effectiveness, and quality. The overall objective is to have interactions that increase candidate and hiring manager satisfaction by creating a world-class experience.
Onsite attendance at our Newton, MA home office is required to support candidate experience through the interview and onboarding process.
Essential Functions/Responsibilities
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Serve as the first point of contact for candidates by warmly greeting and welcoming them to our office, ensuring a positive and professional first impression that reflects our company’s values and culture. This critical responsibility sets the tone for the candidate’s entire interview experience and plays a key role in our talent acquisition success.
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Support the onboarding experience for new hires by coordinating orientation activities, facilitating smooth transitions, and ensuring they feel welcomed and prepared for their new roles. This essential duty helps integrate new employees into our company culture and sets them up for success from day one.
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Communicate effectively through written and verbal communication, with candidates, new hires, TA Partners, and Hiring Managers to resolve requests consistently, accurately and timely.
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Become a subject matter expert in interview scheduling, post-offer processes, and policy. This includes, but is not limited to, understanding pre-employment check requirements, navigating the background check vendor platform, and mastering the post offer ATS process.
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Initiate and monitor pre-employment checks.
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Complete candidate reference checks according to policy.
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Have a general understanding of Talent Acquisition and HR, and be able to escalate, when appropriate.
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Meet established Service Level Agreements and Key Performance Indicators as identified. Including those that focus on productivity, accuracy, efficiency, timeliness and customer service quality.
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Ensure proper records retention and the maintenance of confidential candidate / employee files; keeping all PID confidential.
Education Requirements
Associate Degree - Required, relevant experience considered in lieu of degree
Bachelor's Degree - Preferred
Job Requirements
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Minimum 2 years of experience in Talent Acquisition, HR coordination, or office management - Required, 3 years preferred
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Experience working with attention to detail and accuracy in a repetitive environment.
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Proficiency with reviewing, auditing and interpreting information on reports and correct as necessary.
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Excellent time management, organizational and problem solving skills.
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Ability to prioritize daily tasks and organize work load.
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Ability to maintain a high level of confidentiality.
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Excellent customer service skills.
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Flexibility to have schedule variability to support business needs.
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Working knowledge of Microsoft Office and Applicant Tracking Systems.
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This role requires the ability to work Monday through Friday in our home office, with at least 4 days a week on site.
Compensation:
The hourly rate for this position is between $25.00 – 27.00 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
Life at Bright Horizons:
Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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What We Do
More than 1,000 top employers trust Bright Horizons® (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplifies your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help families achieve more.
Why Work With Us
IT development and infrastructure is vital to Bright Horizons' future, it’s now the fastest-growing department in our company – a team on the ground floor of building all new systems. Plus, at Bright Horizons IT, you’ll be part of a creative group supporting some of the world’s best brands, connecting their employees to care and education.
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