Senior Systems & Technical Support Engineer (Tier 3)

Posted 15 Days Ago
Be an Early Applicant
Porto
Senior level
Fintech • Software
The Role
The Senior Systems & Technical Support Engineer will manage the installation, configuration, and maintenance of market data and trading software, administer UNIX/Linux systems and networking equipment, assist developers, automate processes, and participate in the troubleshooting of complex issues across production and testing environments while guiding Tier II engineers.
Summary Generated by Built In

Company Description

dxFeed is the leading provider of data services for the Capital Markets industry, sourcing and storing direct market data feeds from a variety of exchanges and market participants around the world, having built one of the most comprehensive ticker plants, in addition to offering the broadest range of data services for streaming, consolidation, storage, extraction, analytics, including index construction and maintenance for buy-side and sell-side institutions of the global financial industry.

We are looking for an experienced Senior Systems & Technical Support Engineer (Tier 3) to join the team.

Job Description

We expect Senior Systems & Technical Support Engineer to:

  • work on the deployment, installation and configuration of sophisticated Market Data/Trading/Finance and related software
  • work on the administration of UNIX/Linux OS – installation, configuration and maintenance
  • work on the administration of Network Equipment (Cisco, etc)
  • be active on the assistance for developers, participation in DevOps activities
  • implement automation activities in order to get rid of any routines
  • install, manage, integrate and evolve in-house developed and external well-known monitoring systems (Zabbix, etc)
  • work on the design, installation and configuration of managed servers (including physically racking and connecting the equipment to third-party devices) and cloud-based servers, networks provision servers and storage, configuration of firewalls, VPN, monitoring, etc.
  • automate cloud and hybrid (on-prem/cloud) platform and systems deployment, including load-based auto-scaling approaches
  • be proactive in identifying and troubleshooting problems in testing and production environments, (generating solutions and bug reports when required) and monitoring network and systems health and status, and continuously making improvements
  • solve critical problems in network environments (multicast routing/latency issues/packet loss/etc.) and in Systems, platforms and data such as: unavailability/ outage/ inconsistency/ misconfiguration/ data delays/ etc.)
  • diagnose complex issues within network stack including low level packet capture and OS system analysis
  • participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues
  • guide and mentor Tier II engineers
  • share knowledge within team and across other teams
  • communicate with clients and partner companies’ engineers on technical subjects

Qualifications

Requirements:

  • 3+ years of experience in UNIX/Linux administration and/or Networking
  • experience in Amazon compute cloud
  • in-depth knowledge of TCP/IP and ISO/OSI stack
  • solid experience with networking (routing, switching, IP, TCP, UDP, BGP, EIGRP, VPN, DNS) and Cisco
  • knowledge of IP Multicast (RP, PIM, IGMP)
  • technical knowledge to ensure safe, effective, and efficient changes to the network and systems infrastructure
  • CI/CD and DevOps activities experience
  • proficiency in shell script languages: awk, perl, etc
  • preferred experience in cluster technologies and high availability systems
  • experience in solving complex problems and the ability to handle multiple tasks and projects simultaneously
  • strong analysis, investigation and troubleshooting skills
  • good written and spoken English language

Additional skills considered an advantage:

  • understanding high-performance, high-throughput and low-latency network technologies
  • knowledge of Java programming language
  • experience with CDN architectures
  • experience with WAN technologies
  • experience with Trading/Exchange/Risk management software usage and management
  • experience in working with GIT, Ansible,nginx, haproxy and similar technologies
  • experience with Atlassian software (JIRA, Confluence, etc.)

Additional Information

We offer:

  • flexible schedule;
  • work-from-home opportunity;
  • paid vacation on 22 days
  • insurance coverage (for you and your children)
  • partial reimbursement for fitness memberships
  • meal vouchers provided
  • snacks and beverages are ways available
  • workspaces with modern equipment

Top Skills

Java
Linux
Unix
The Company
HQ: Jersey City, NJ
646 Employees
On-site Workplace
Year Founded: 2002

What We Do

Devexperts was founded in 2002 and specializes in the development of highly complex software solutions and services for the Capital Markets industry.

We develop financial software solutions for retail and institutional brokerages, wealth-management firms, investment funds, exchanges, and insurance companies.

Devexperts market expertise ranges from Equities to Options, to FX and Commodities in geographical locations as diverse as Chicago, New York, London, Tokyo, Istanbul, and Shanghai.

The Devexperts development team of 500 engineers is recognized as one of the best in the world. Since 2002, we have received more than 25 of the global software and financial industry's most prestigious awards.

In order to achieve competitive effectiveness, our project teams adhere to classic software development methodologies and employ elements of Agile software development, such as Scrum, Kanban, eXtreme Programming, Continuous Integration, and Test-Driven Development.

The high performance, scalability and integration capabilities of our products and services, along with 24x7x365 monitoring and support, result in some of the global financial industry’s most recognized and reliable technology applications (for leading US brokerage companies).

Devexperts has 3 key business areas:
• Trading platforms and brokerage automation
• Complex software development projects
• Market data products

Devexperts also provides consulting services for financial institutions in the fields of:
• Real-time transaction processing
• Trading automation
• Risk management
• Highly complex, enterprise-wide trading platform applications.

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