Senior Systems Quality Assurance Analyst

Posted Yesterday
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Chandler, AZ, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Plans, develops, executes, and reports manual and automated testing for systems and applications. Creates test plans and cases, improves automation coverage, tracks defects, evaluates release readiness, and partners with engineers and stakeholders on testing strategy. The role also supports risk and compliance requirements, drives process improvements, mentors less experienced staff, and applies AI tools responsibly to improve functional and regression testing efficiency.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Systems Quality Assurance for our Consumer Lending and retail services position. In this role you will be responsible for automated testing, plan code and report automation testing as well as improve automation coverage in the overall testing plan.
Wells Fargo is committed to serving our customers with dedication and integrity- a reflection of the trust they place on us every day. To continue earning that trust, we are looking for talented individuals who are passionate about putting customers at the center of everything we do- and who to thrive in an environment where everyone feels valued and inspired.
We're also deeply committed to supporting our employees' career aspirations and growth. In recognition of that commitment, Wells Fargo once again ranked in the top five on the 2026 Linked Top Companies list of best workplaces " to grow your career" in the U.S.
In this role, you will:
  • Plan, code, implement and report automation testing and improve automation coverage in the overall testing plan
  • Perform manual and automated testing
  • Document test cases and create test plans
  • Record test progress and results
  • Identify and track issues throughout testing
  • Consult with users providing advice and direction
  • Develop standards and procedures to determine product quality and release readiness
  • Drive innovation and streamline overall testing processes
  • Research system features being tested
  • Partner with Engineers to develop testing strategy
  • Log, track, and verify resolution of software and specification defects
  • Understand and ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
  • Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals
  • Lead projects, teams or serve as a mentor for less experienced staff
Required Qualifications:
  • 4+ years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 4+ years of being test engineer, tester with at least 3+ years' experience automating functional testing and/or developing automated test suite
  • Demonstrated ability to independently manage moderately complex work
  • Experience with Agile or product-driven environment
  • Experience working within Agile frameworks and tools including Scrum, Kanban, Jira, Confluence, and related product management platforms
  • Experience working directly with business issues, applications, and product owners
  • Experience identifying opportunities to improve efficiency, quality, scalability, and operational effectiveness through technology-enabled solutions
  • Experience establishing scalable and repeatable processes that improve delivery execution, team effectiveness, and customer experience
  • Experience using AI to bring in efficiency within functional and regression testing
  • Demonstrate foundational AI literacy by effectively using approved AI tools to support everyday work
  • Exercise sound judgment when interpreting and using AI-generated outputs
  • Understand basic AI limitations and appropriate use cases within daily workflows
  • Use AI ethically and responsibly, in alignment with company policies and guidelines
  • Demonstrated success driving measurable operational improvements through workforce optimization technologies and process enhancements
Job Expectations:
  • This position offers a hybrid work schedule with at least 3 days in the office
  • Must reside within a commutable distance of posted work location
  • This position is not eligible for Visa sponsorship
  • This position is not eligible for Relocation
Posting End Date:
28 Sep 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 4+ years of Systems Quality Assurance experience, or equivalent experience, training, military experience, or education
  • 4+ years of experience as a test engineer or tester
  • 3+ years of experience automating functional testing and/or developing automated test suites
  • Ability to independently manage moderately complex work
  • Experience in Agile or product-driven environments
  • Experience with Agile frameworks and tools including Scrum, Kanban, Jira, and Confluence
  • Experience working directly with business issues, applications, and product owners
  • Experience improving efficiency, quality, scalability, and operational effectiveness through technology-enabled solutions
  • Experience establishing scalable and repeatable processes that improve delivery execution, team effectiveness, and customer experience
  • Experience using AI to improve functional and regression testing efficiency
  • Foundational AI literacy, including responsible use of approved AI tools and judgment when interpreting AI-generated outputs
  • Success driving measurable operational improvements through workforce optimization technologies and process enhancements
  • Residence within a commutable distance of the posted work location
  • Ability to work a hybrid schedule with at least three days in the office

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
  • Retirement Support — A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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Wells Fargo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQSan Francisco, CA
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Bengaluru, Karnataka
Chandler, AZ
Charlotte, NC
Technology Center
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Irving, TX
New York, NY
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