Wells Fargo is seeking a Senior Systems Operations Engineer to provide end-to-end support and optimization of enterprise storage infrastructure, ensuring high availability, efficient operations, and rapid resolution of complex issues across file and object storage environments.
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Participate in an on-call rotation, along with occasional weekend support.
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
- Lead and support enterprise storage infrastructure operations, ensuring high availability, performance, and reliability across file and object storage platforms
- Analyze, troubleshoot, and resolve complex storage and infrastructure issues, collaborating with vendors and cross-functional teams to drive timely resolution
- Improve operational efficiency through automation, performance tuning, and reduction of manual intervention across storage environments
- Monitor, maintain, and optimize systems while participating in on-call support, ensuring adherence to technical standards, controls, and service level commitments
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of experience in enterprise storage operations, engineering, or infrastructure support with a focus on file and object storage platforms
- 3+ years hands-on experience with NetApp ONTAP (clustered environments), including provisioning, performance tuning, replication (SnapMirror/SnapVault), and troubleshooting
Desired Qualifications:
- 1+ years experience with Oracle ZFS Storage Appliance and ZBA Backup Appliance, including file services (NFS/SMB), replication, and performance diagnostics
- 1+ years experience with NetApp StorageGRID, including S3 object storage, grid architecture, lifecycle policies, ILM configuration, and system health monitoring
- Experience utilizing NetApp Data Infrastructure Insights (DII) to support Ontap and StorageGrid platforms
- Experience managing and supporting large-scale, highly available storage environments in mission-critical enterprise settings
- Experience with automation and scripting (e.g., Python, PowerShell, Ansible or shell scripting) for operational efficiency
- Proven understanding of file protocols (NFS, SMB/CIFS) and object storage protocols (S3 API)
- Experience with storage performance analysis, capacity planning, and proactive issue resolution
- Strong troubleshooting skills across storage, networking, and operating system layers
- Experience supporting environments with strict availability, resiliency, and compliance requirements
- Experience with software upgrades, patching and security vulnerability upgrades on file and object storage platforms
- Ability to work effectively in cross-functional teams, including network, compute, and application teams
- Strong communication skills with the ability to translate technical details into actionable insights
- Familiarity with data protection, backup, and disaster recovery strategies
- Knowledge of networking concepts relevant to storage (TCP/IP, DNS, load balancing, VLANs)
- Experience using AI-driven tools to enhance storage support, accelerate troubleshooting, and improve issue resolution
- NetApp certifications (NCDA, NCIE, or similar)
- Experience with cloud-integrated storage or hybrid architectures
- Exposure to monitoring tools and observability platforms (e.g., Service Now, Splunk, Grafana, etc.)
- ITIL or service management experience
Job Expectations:
- This position is not available for Visa sponsorship
- Must be willing to work on-call rotation
- Must be willing to work outside normal shift
- This position requires working at one of the following locations in a hybrid environment
- We do not have relocation allowance available for this role.
Posting End Date:
25 Jun 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 4+ years of Systems Engineering or Technology Architecture experience
- 4+ years experience in enterprise storage operations, engineering, or infrastructure support with focus on file and object storage platforms
- 3+ years hands-on experience with NetApp ONTAP (clustered environments), including provisioning, performance tuning, replication (SnapMirror/SnapVault), and troubleshooting
- Willingness to participate in an on-call rotation
- Willingness to work outside normal shift and occasional weekend support
- Ability to work in a hybrid environment at specified locations (on-site/hybrid)
- Experience with Oracle ZFS Storage Appliance and ZBA Backup Appliance (file services, replication, performance diagnostics)
- Experience with NetApp StorageGRID (S3 object storage, grid architecture, lifecycle policies, ILM)
- Experience utilizing NetApp Data Infrastructure Insights (DII)
- Experience with automation and scripting (Python, PowerShell, Ansible, shell scripting)
- Proven understanding of file protocols (NFS, SMB/CIFS) and object storage protocols (S3 API)
- Experience with storage performance analysis, capacity planning, and proactive issue resolution
- Strong troubleshooting skills across storage, networking, and operating system layers
- Experience with software upgrades, patching and security vulnerability management on storage platforms
- Familiarity with data protection, backup, and disaster recovery strategies
- Knowledge of networking concepts relevant to storage (TCP/IP, DNS, load balancing, VLANs)
- Experience with monitoring and observability platforms (ServiceNow, Splunk, Grafana, etc.)
- NetApp certifications (NCDA, NCIE, or similar)
- ITIL or service management experience
- Experience with cloud-integrated storage or hybrid architectures
- Experience using AI-driven tools to enhance storage support and troubleshooting
Wells Fargo Compensation & Benefits Highlights
How does Wells Fargo ensure its pay and bonus plans are competitive?
Wells Fargo ensures its pay and bonus plans remain competitive through a structured, performance-driven compensation philosophy combined with regular market benchmarking. The company’s approach is centered on “pay for performance,” meaning compensation is directly linked to individual contributions, business results, and overall company performance. This includes evaluating how employees meet regulatory expectations, manage risk responsibly, and contribute to long-term value creation.
To maintain market competitiveness, Wells Fargo conducts global compensation reviews using third-party consultants. These reviews assess both base salary and total compensation across the organization, factoring in role, level, tenure, and geographic differences. The company also evaluates pay equity and has reported no significant unexplained pay gaps following its most recent review. This process ensures that compensation remains aligned with industry standards while reinforcing fairness and transparency.
Bonuses and incentives are designed to reward strong performance and support retention of top talent. Compensation programs are structured not only to motivate employees but also to promote prudent risk management and discourage excessive risk-taking—an important consideration in financial services. In addition to performance-based pay, employees benefit from a comprehensive rewards package that includes a 401(k) match (up to 6%), stock purchase opportunities, and other financial wellness resources.
Together, these practices create a compensation framework that balances competitiveness, fairness, and long-term sustainability—helping Wells Fargo attract, retain, and reward talent across its global workforce.
Employee Perspective
“Wells Fargo has given me the opportunity to pursue my master’s degree. With the tuition reimbursement and the support of my managers, I’ve been able to gain some really valuable skills.”
— Destinee Richey, Business Intelligence Consultant
At-a-Glance
- Compensation philosophy: Pay for performance tied to individual, business, and company outcomes
- Market alignment: Global benchmarking with third-party consultants; no significant unexplained pay gaps
- Bonus structure: Performance-based incentives aligned with results and risk management
- Total rewards: 401(k) match up to 6%, stock purchase plan, financial wellness resources
External Signals
- Comprehensive Benefits: Employees give the company high marks for its benefits package, giving it an ‘A-’ rating and a 73% satisfaction score on external review sites (Comparably).
- LinkedIn Top Companies 2025: #3 overall, #1 in financial services
- Disability Equality Index: 100% score (multiple years)
- CAREERS & the disABLED Top Employers 2024: #3 ranking
- Military Friendly Employer (2025): Top 10 Gold Seal
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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