Senior Systems Operations Engineer

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer
In this role, you will:
  • Lead or participate in managing all installed systems and infrastructure within the systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyse moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 4+ years of Linux & Windows experience
  • 4+ years of experience working with Relationship Database Management Systems (RDBMS) such as SQL Server, Oracle or MySQL
  • 3+ years of support experience with Cloud applications likes Microsoft Azure, Pivotal Cloud Foundry or Amazon Web Services cloud
  • 3 + years of experience implementing, supporting, or developing tools to integrate with Grafana and App Dynamics
  • 4+ years of advanced scripting experience using Unix Shell Scripting, or Windows PowerShell and PL-SQL
  • 4+ years of support experience with NDM and file transmission services
  • 4+ year of Splunk experience
  • Awareness / use of AI/ML technology
  • Hands-on experience supporting enterprise application platforms in the areas of monitoring, scheduling, or observability (e.g., Autosys, Grafana, Splunk, Thousand Eyes, or equivalent).
  • Experience in financial services
  • Proven ability to triage complex production issues, perform root cause analysis, and drive issues to closure
  • Knowledge and understanding of technology production support: fast paced dynamic customer facing application which requires high availability.
  • Knowledge and understanding of technology support: high volume 24x7 mission critical systems
  • Ability to take an active role in the education, mentoring and training of less experienced team members.
  • Knowledge and understanding of PKI and SSL concepts
  • Experience supporting an enterprise-level environment
  • Ability to interact with all levels of an organization, including management
  • Strong verbal, written, and interpersonal communication skills
Job Expectations:
  • This position offers a hybrid work schedule
  • Flexibility to work in a 24/7 environment, including weekends, holidays and on call
  • Effective communication skills to work across global teams and time zones
  • Ability to operate independently with a strong ownership and accountability mindset.
  • Ability to analyse, define and document requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks, controls, and outputs using standard methodologies
  • Ability to participate in defining corporate implementation and integration strategies of new technologies
Posting End Date:
29 Jun 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 4+ years of Systems Engineering or Technology Architecture experience (or equivalent)
  • Linux and Windows administration experience (4+ years)
  • Experience with RDBMS such as SQL Server, Oracle or MySQL (4+ years)
  • Support experience with cloud platforms (Microsoft Azure, Pivotal Cloud Foundry, AWS) (3+ years)
  • Experience implementing/supporting integrations with Grafana and AppDynamics (3+ years)
  • Advanced scripting experience: Unix Shell scripting, Windows PowerShell, PL-SQL (4+ years)
  • Support experience with NDM and file transmission services (4+ years)
  • Splunk experience (4+ years)
  • Hands-on experience with monitoring, scheduling, observability tools (e.g., Autosys, Grafana, Splunk, ThousandEyes)
  • Awareness/use of AI/ML technology
  • Ability to triage complex production issues, perform root cause analysis, and drive to closure
  • Knowledge of PKI and SSL concepts
  • Experience supporting enterprise-level, high-availability 24x7 mission critical systems
  • Ability to work across global teams and time zones; flexibility for 24/7 environment including weekends, holidays and on-call
  • Strong verbal, written, and interpersonal communication skills; ability to mentor less experienced team members
  • Experience in financial services

Wells Fargo Compensation & Benefits Highlights

How does Wells Fargo ensure its pay and bonus plans are competitive?

Wells Fargo ensures its pay and bonus plans remain competitive through a structured, performance-driven compensation philosophy combined with regular market benchmarking. The company’s approach is centered on “pay for performance,” meaning compensation is directly linked to individual contributions, business results, and overall company performance. This includes evaluating how employees meet regulatory expectations, manage risk responsibly, and contribute to long-term value creation.

To maintain market competitiveness, Wells Fargo conducts global compensation reviews using third-party consultants. These reviews assess both base salary and total compensation across the organization, factoring in role, level, tenure, and geographic differences. The company also evaluates pay equity and has reported no significant unexplained pay gaps following its most recent review. This process ensures that compensation remains aligned with industry standards while reinforcing fairness and transparency.

Bonuses and incentives are designed to reward strong performance and support retention of top talent. Compensation programs are structured not only to motivate employees but also to promote prudent risk management and discourage excessive risk-taking—an important consideration in financial services. In addition to performance-based pay, employees benefit from a comprehensive rewards package that includes a 401(k) match (up to 6%), stock purchase opportunities, and other financial wellness resources.

Together, these practices create a compensation framework that balances competitiveness, fairness, and long-term sustainability—helping Wells Fargo attract, retain, and reward talent across its global workforce.

Employee Perspective

“Wells Fargo has given me the opportunity to pursue my master’s degree. With the tuition reimbursement and the support of my managers, I’ve been able to gain some really valuable skills.”

— Destinee Richey, Business Intelligence Consultant

At-a-Glance

  • Compensation philosophy: Pay for performance tied to individual, business, and company outcomes
  • Market alignment: Global benchmarking with third-party consultants; no significant unexplained pay gaps
  • Bonus structure: Performance-based incentives aligned with results and risk management
  • Total rewards: 401(k) match up to 6%, stock purchase plan, financial wellness resources

 

External Signals

  • Comprehensive Benefits: Employees give the company high marks for its benefits package, giving it an ‘A-’ rating and a 73% satisfaction score on external review sites (Comparably).
  • LinkedIn Top Companies 2025: #3 overall, #1 in financial services
  • Disability Equality Index: 100% score (multiple years)
  • CAREERS & the disABLED Top Employers 2024: #3 ranking
  • Military Friendly Employer (2025): Top 10 Gold Seal

Wells Fargo Insights

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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