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The Role
Lead and support enterprise file and object storage operations, ensuring high availability and performance. Troubleshoot complex storage issues, collaborate with vendors and cross-functional teams, automate processes to reduce manual intervention, participate in on-call rotations, and drive capacity planning, performance tuning, upgrades, and compliance in large-scale storage environments.
Summary Generated by Built In
- About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer to provide end-to-end support and optimization of enterprise storage infrastructure, ensuring high availability, efficient operations, and rapid resolution of complex issues across file and object storage environments.
In this role, you will:- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Participate in an on-call rotation, along with occasional weekend support.
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
- Lead and support enterprise storage infrastructure operations, ensuring high availability, performance, and reliability across file and object storage platforms
- Analyze, troubleshoot, and resolve complex storage and infrastructure issues, collaborating with vendors and cross-functional teams to drive timely resolution
- Improve operational efficiency through automation, performance tuning, and reduction of manual intervention across storage environments
- Monitor, maintain, and optimize systems while participating in on-call support, ensuring adherence to technical standards, controls, and service level commitments
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of experience in enterprise storage operations, engineering, or infrastructure support with a focus on file and object storage platforms
- 3+ years hands-on experience with NetApp ONTAP (clustered environments), including provisioning, performance tuning, replication (SnapMirror/SnapVault), and troubleshooting
- 1+ years experience with Oracle ZFS Storage Appliance and ZBA Backup Appliance, including file services (NFS/SMB), replication, and performance diagnostics
- 1+ years experience with NetApp StorageGRID, including S3 object storage, grid architecture, lifecycle policies, ILM configuration, and system health monitoring
- Experience utilizing NetApp Data Infrastructure Insights (DII) to support Ontap and StorageGrid platforms
- Experience managing and supporting large-scale, highly available storage environments in mission-critical enterprise settings
- Experience with automation and scripting (e.g., Python, PowerShell, Ansible or shell scripting) for operational efficiency
- Proven understanding of file protocols (NFS, SMB/CIFS) and object storage protocols (S3 API)
- Experience with storage performance analysis, capacity planning, and proactive issue resolution
- Strong troubleshooting skills across storage, networking, and operating system layers
- Experience supporting environments with strict availability, resiliency, and compliance requirements
- Experience with software upgrades, patching and security vulnerability upgrades on file and object storage platforms
- Ability to work effectively in cross-functional teams, including network, compute, and application teams
- Strong communication skills with the ability to translate technical details into actionable insights
- Familiarity with data protection, backup, and disaster recovery strategies
- Knowledge of networking concepts relevant to storage (TCP/IP, DNS, load balancing, VLANs)
- Experience using AI-driven tools to enhance storage support, accelerate troubleshooting, and improve issue resolution
- NetApp certifications (NCDA, NCIE, or similar)
- Experience with cloud-integrated storage or hybrid architectures
- Exposure to monitoring tools and observability platforms (e.g., Service Now, Splunk, Grafana, etc.)
- ITIL or service management experience
- This position is not available for Visa sponsorship
- Must be willing to work on-call rotation
- Must be willing to work outside normal shift
- This position requires working at one of the following locations in a hybrid environment
- We do not have relocation allowance available for this role.
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$41.83 - $74.04
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
28 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 4+ years Systems Engineering or Technology Architecture experience
- 4+ years enterprise storage operations, engineering, or infrastructure support with focus on file and object storage
- 3+ years hands-on experience with NetApp ONTAP (clustered environments) including provisioning, performance tuning, replication (SnapMirror/SnapVault), and troubleshooting
- Willingness to participate in on-call rotation and occasional weekend support
- Willingness to work outside normal shift
- Ability to work in a hybrid environment at specified company locations
- Must be eligible to work without visa sponsorship
- Experience with Oracle ZFS Storage Appliance and ZBA Backup Appliance (file services, replication, performance diagnostics)
- Experience with NetApp StorageGRID (S3 object storage, grid architecture, lifecycle/ILM configuration, system health monitoring)
- Experience utilizing NetApp Data Infrastructure Insights (DII) for Ontap and StorageGRID
- Experience with automation and scripting (Python, PowerShell, Ansible, shell scripting)
- Proven understanding of file protocols (NFS, SMB/CIFS) and object storage protocols (S3 API)
- Experience with storage performance analysis, capacity planning, and proactive issue resolution
- Strong troubleshooting skills across storage, networking, and operating system layers
- Experience with software upgrades, patching and security vulnerability remediation on file and object storage platforms
- Familiarity with data protection, backup, and disaster recovery strategies
- Knowledge of networking concepts relevant to storage (TCP/IP, DNS, load balancing, VLANs)
- Experience using AI-driven tools to enhance storage support and accelerate troubleshooting
- NetApp certifications (NCDA, NCIE, or similar)
- Experience with cloud-integrated storage or hybrid architectures
- Exposure to monitoring and observability platforms (ServiceNow, Splunk, Grafana, etc.)
- ITIL or service management experience
- Experience managing large-scale, highly available storage environments in mission-critical enterprise settings
Wells Fargo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
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Parental & Family Support — Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
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Retirement Support — Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.
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The Company
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
