Senior Systems Engineer

About Us 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning

Experience of 8 years in core Windows servers for L3 position.  

• Knowledge on AD, DNS, DHCP, Group policy. 

•  Basic Knowledge on Storage and Strong knowledge on Windows Server. 

• Strong knowledge on OS and patching trouble shooting. 

• Basic knowledge on Network and Vmware (L2 level). Strong knowledge on Backup troubleshooting. 

• Windows Cluster 

• Basic Azure knowledge (will be add on)  

 
Roles and Responsibilities 

• Providing support to primarily external customers 

• Interact with customers, end-users and team members on a daily basis. 

• Troubleshoot Windows environments 

• Escalation points for lower tier technical teams 

• Installation, configuration, maintenance and support for hardware, operating systems and applications 

• Participation in completing customer change requests and problem ticket resolution outside of normal business hours. 

Mandatory Skills 

• Windows 2008, 2012, 2016, 2019, 2022 Server Operating System Administration 

• Knowledge of Windows Clustering and Network Load Balancing 

• Strong skills in configuring, maintaining and troubleshooting server-class hardware 
  (Preferably HP, Dell, IBM, Cisco, Blade Chassis) 

• Good troubleshooting knowledge of all the current Windows OS version and Active Directory, Active Directory Certificate Services. 

• Experience troubleshooting and resolving network related issues, including a fundamental knowledge of networking concepts 

• Experience identifying issues and determining root cause via a consistent, logical approach 

• Proven track record providing excellent customer service 

• Good to have skills: Good Communication Skills, VMWare and Storage Knowledge to have an understanding on the Whole Environment 

• Understanding of multiple scripting languages to develop solutions for automation and reporting 

• Research system vulnerabilities and provide documentation for future use implementing corrective actions as required 

• Shift 24 X 7