The Senior Systems Engineer will provide operational support for Business Unit aligned functions including Infrastructure Support, Cloud Enablement, Platform Engineering, Environment Management, Incident Support and Deployments. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will have the opportunity to leverage all your skills in engineering, modernizing, and supporting applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.
The Expertise and Skills You Bring
Experience managing technology environment stability and availability.
Knowledge of ITIL practices
Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.
Experience with Agile software development methodologies, delivery projects, and implementation.
Knowledge of basic networking (ping, traceroute, DNS, routing) (F5 or AVI experience a plus)
Experience with search and analytics engines (Splunk, ELK)
Experience with Linux and Windows operating systems
Experience with workflow design, data analysis, and requirements identification/specification
Experience with cloud-based technologies including SaaS solutions for cloud providers
Experience with CI/CD pipelines and associated technologies
Proficient with PowerShell and Python scripting for automation
Proficient with a programming language (JavaScript, NodeJS, Java)
Experience production support systems (Service Now, Udeploy, Jenkins, etc.)
Demonstrate creative and abstract thinking
Experience with docker, cloud-computing / cloud services platforms (e.g., AWS, Azure, etc.)
AWS Certification a plus
Strong communication (written and verbal) and interpersonal skills
Positive relationship management and facilitation skills
Strong analytical and/or project management skills required
Ability to provide 24x7 support for the production environments
Strong problem solving and troubleshooting skills
The Team
Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers.
Certifications:Category:Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Top Skills
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
