Senior Systems Engineer

Job Description

About the Role: Fragomen, an AM Law 100 Firm and the leading global immigration services provider, is seeking a Senior Systems Engineering Specialist for our growing IT Operations team. Our Senior Systems Engineering Specialists are responsible for provisioning, configuring, and maintaining system hardware and software as it relates to the firm’s global infrastructure, with a strong emphasis on Microsoft Azure, AWS, and other cloud technologies. The role involves designing and deploying new solutions that align with the firm’s technology goals while ensuring the security, stability, and efficiency of the environment. A key focus will be supporting the firm’s virtualization infrastructure, cloud platforms, and enterprise systems, including Active Directory, Entra, Windows Server, RedHat Linux, and storage solutions. The Senior Systems Engineer will also collaborate with the network and security teams to provide a secure and robust global IT environment.

How will you make a difference as a Senior Systems Engineer at Fragomen?

• Identify and define requirements, design, develop, install, configure, test, and implement information systems technology solutions to a global enterprise environment.

• Provide support and maintenance of the firm’s global server platform including but not limited to pro-active system monitoring and Operating System (OS) patching using tools such as Logic Monitor, SCCM and Ansible.

• Management and support of the Active Directory environment (on prem and Azure AD)

• Management and support of the Windows server environment, including Server 2022 & 2025.

• Management and support of the RedHat Linux environment, including RHEL 8 and above.

• Ensure systems achieve 99.99% up time in a 24/7/365 environment.

• Analyze, plan, test and document implementations of new hardware and software systems.

• Manage and create application packages and ensure delivery to all server infrastructure.

• Act as a resource to support all technical projects assigned by management or project management.

• Create documentation on system designs, procedures, and processes.

• Use tools like PowerShell, VB Script, batch files to configure a computer environment.

• Engineer and maintain the firms Virtualization platform. This includes configuring and deploying VMware (v7+ ) across global datacenters, local offices and cloud platforms, ensuring a unified environment.

• Ability to support storage and storage area network technologies

• Support WINS/DNS/DHCP including Infoblox.

• Support and implement DFS & File shares.

• Manage and maintain the firm’s backup infrastructure using Veeam.

• Participate in an on-call rotation for 24/7 support.

• Flexibility to work outside normal business hours as required.

• Conduct Root Cause Analysis (RCA) and document post system outages.

Leverage your valuable skills and experience to make an impact at Fragomen:

• Bachelor’s degree or equivalent experience (5-7 years) in system administration and deployment in a technical field, including hands-on experience in an enterprise level environment

• Systems Engineer with level (5 plus years) experience with identifying and defining requirements, designing, developing, installing, configuring, testing, and implementing information technology solutions to large-scale global environments

• Utilization of change management/change control processes and procedures.

• Proven experience in documenting system requirements, design, implementation, and operational documentation deliverables.

• Knowledge of Windows Clustering technologies such as “Always-On”

• Familiarity with enterprise storage solutions such as NetApp, Pure and other SAN technology

• Familiarity with enterprise compute systems such as Cisco UCS.

• Independent, self-starting, innovative and deadline-driven mindset.

• Experienced implementing large scale enterprise information technology projects and solutions.

• There will be limited travel associated with this role.

• Ability to conduct research into server, desktop and software products as required.

• Highly self-motivated and self-starter.

• Proven analytical and problem-solving abilities.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Experience working in a team-oriented, collaborative environment

Benefits:

At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan, with company matching

Learn More About Fragomen:

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.