Summary:
VIAVI (NASDAQ: VIAV) has a 90+ year history of technical innovations that have evolved to keep pace and address our customer’s most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. And, we are also at the forefront of optical security – we bend light to develop and deliver optical solutions that provide security to the world’s currencies and safety and performance applications for consumer electronics and spectrometry.We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
Job Overview:
VIAVI is seeking a Senior Systems Engineer II to support customers across the Pacific Northwest and Western Canada, with a focus on the Seattle and Vancouver technology hubs. In this role, you will be a key technical partner within VIAVI’s regional sales team, helping strategic customers adopt and maximize our industry-leading networking, cloud, and cybersecurity testing solutions.
You will act as a trusted advisor to customers, working hands-on with technologies ranging from L2/L3 networking and routing protocols to L4–L7 application performance and advanced security validation. This position offers the opportunity to collaborate directly with global innovators in cloud, networking, and security, ensuring they can design, validate, and deploy with confidence.
Job Responsibilities:
Pre-Sales Engineering & Consulting
Serve as the primary technical consultant supporting sales opportunities across assigned accounts.
Partner with account managers and senior leaders to address customer business challenges with VIAVI solutions.
Customize product presentations and deliver compelling technical demonstrations aligned with customer goals.
Customer Engagement & Evaluation
Manage technical evaluations and proof-of-concept processes, ensuring milestones and expectations are met.
Build trusted advisor relationships with key customers, particularly NEM accounts, offering strategic guidance.
Provide post-sales technical support, including training and enablement as needed.
Collaboration & Feedback
Work closely with internal teams (Product Management, Engineering, and Support) to resolve customer issues and share feature requests.
Anticipate customer needs and qualify opportunities through active collaboration with cross-functional teams.
Market & Technical Expertise
Stay current with networking, cloud, and security trends to position Spirent solutions effectively.
Represent VIAVI as a technical expert in customer meetings, presentations, and industry discussions.
Pre-Requisites / Skills / Experience Requirements:
Job Requirements:
Education & Experience
Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field (or equivalent work experience).
Minimum 8 years of industry experience in a technical engineering role.
Technical Expertise
Strong background in networking, network security, telecommunications, and applications.
In-depth knowledge of routing protocols: IPv4/IPv6, RIP, BGP, OSPF, and ISIS.
Hands-on experience with IP and Ethernet technologies (Data Center Ethernet, 400G/100G/40G/10G, L4–L7 technologies, Cloud Services, and Virtualization).
Experience with AI networking including RDMA over Converged Ethernet (RoCEv2) and Collective Communications Library (CCL).
Familiarity with application security protocols: HTTP/2, HTTPS, TLS 1.2/1.3, SSL, SSH, TCP/IP, Streaming Media.
Experience with security devices: NGFWs, load balancers, IDS, IPS.
Experience with commercial test platforms such as Spirent TestCenter, Avalanche, CyberFlood, Ixia, or BreakingPoint (preferred).
Programming & Automation
Scripting or programming experience in Python, TCL/TK, C/C++, Java, or Perl (beneficial).
Knowledge of RESTful APIs for automation and integration (a plus).
Certifications
Industry certifications such as CCNA, CCIE, JNCIA, or CISSP are desirable.
Soft Skills
Strong problem-solving and analytical skills to address technical challenges effectively.
Excellent listening, presentation, verbal, and written communication skills.
Ability to work collaboratively with internal stakeholders and external customers.
Willingness and ability to travel within the assigned region.
VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Top Skills
What We Do
VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected
