Senior Systems Engineer

Job Summary:

Job Description:

Title: Senior System Engineer - Sports Platform Engineering Services

Location: Athens, GR (Flexible with international travel)

Division: Ticketmaster International

Line Manager: Manager – Sports Platform Engineering Services

Contract Terms: Permanent

THE TEAM

You will be working as part of a cross functional platform team to deliver infrastructure, platform and database services for the Sports ticketing product(s) in our international markets. partnering with product and software engineering teams to ensure alignment on achieving business goals for the international Sports product suite.

THE JOB

Ticketmaster Sport is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

You will consult on and help to implement solutions as part of a Product Delivery team. Enabling teams to deliver software faster by creation of tooling and automation, providing operational support for a range of products, including the delivery of ticketing and associated solutions for major tournaments and high-profile sports clubs and events.

Because our business is online 24/7, you will be required to work out of hours and provide on-call duty on a rota basis.

WHAT YOU WILL BE DOING

• Support the current Linux & Windows platform.
• Collaborate with product engineering to bring new components and features to production.
• Automate tasks deployments, tests. creating infrastructure as code.
• Design and implement resilient, highly available systems.
• Plan, organize and communicate project status.
• Continuously improve systems, security and drive new standards meeting PCI requirements.
• Troubleshoot issues looking at every level of the technology stack.
• Infrastructure auditing (looking at current system gaps and maintain a backlog of improvements).
• Participate in a 24/7 on call rotation.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Good experience scripting (PowerShell, Bash, Python…).
• Good knowledge of configuration management (Ansible, Chef, Octopus. Gitlab CICD...).
• Good knowledge of configuring Linux and Windows Servers.
• Good experience provisioning with Terraform or CloudFormation.
• Good experience using public cloud (AWS).
• Experience with data store and secrets management tools such as Vault and Consul.
• Good experience working with APIs.
• Good virtualization experience (Cloudstack, Hyper-V, XEN, VMware).

YOU (BEHAVIOURAL SKILLS)

• Has advanced troubleshooting techniques and resolves problems as they occur.
• Strong problem solving and analytical skills, frequently identifies enhancements.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Actively participates in overall solution and architectural design of the system.

• Pro-actively reviews various sources of performance, security and quality data to ensure accuracy and identify issues.
• Is open minded and actively seeks opportunities to try out new ideas and situations
• Imports good ideas from similar situations experienced within their team or other teams across Technology.
• Ensures all work is performed to high standards.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

#LI-Hybrid #LI-RL