About Us
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role
We are currently seeking a skilled Senior Systems Engineer to join our team in Perth. In this role, you will be responsible for supporting and improving systems, infrastructure, and processes for our clients. You will work closely with our clients to understand their requirements and collaborate with other members of the IT team to ensure the availability, security, and performance of our systems.
Our office is based in Perth. We like to bring people together in person, and are required to provide onsite expertise to customers, but we are mindful of the benefits of working from home for work/life balance. With that in mind the balance of time spent in office, on customer site or working from home will be managed within your team to ensure our commitments are met though note that this will be a predominantly on-site position (up to 4 days onsite per week).
What You’ll Do
- Provide technical support and troubleshooting for systems and infrastructure
- Monitor and maintain the performance, availability, and security of systems and infrastructure
- Champion customer service improvement strategies and process improvements
- Participate in an on call roster and regularly attend customer site
- Collaborate with other IT team members to ensure seamless integration and operation of systems
- Design and implement systems and infrastructure based on client requirements
- Stay up to date with the latest technologies and trends in the industry
What You’ll Bring
- Minimum of 5 years of experience as a Systems Engineer or related role
- Strong knowledge of:
- Windows Server Operating System support
- Active Directory Domain Services
- Virtualization technologies, such as VMware, Hyper-V, or Nutanix
- Proficiency in scripting languages, such as PowerShell or Python
- Strong knowledge of systems and infrastructure design and implementation
- Good understanding of networking principles and protocols
- Good understanding of public cloud principles and systems
- Good understanding of cybersecurity principles
- Excellent problem-solving and troubleshooting skills
- Ability to work independently and as part of a team
- Good communication and interpersonal skills
Culture and Benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here:
- Paid parental leave
- 24/7 Employee Assistance Programme (DataCare)
- Ongoing learning, certifications, and career development opportunities
- Access to industry-leading learning platforms and future skills training
- Recognition programmes that celebrate great work
- Great employee discounts and financial wellbeing benefits
- Meaningful work that makes a real impact
Eligibility criteria and conditions may apply to some benefits.
Skills Required
- Minimum 5 years of experience as a Systems Engineer or related role
- Strong knowledge of Windows Server operating system support
- Strong knowledge of Active Directory Domain Services
- Knowledge of virtualization technologies such as VMware, Hyper-V, or Nutanix
- Proficiency in scripting languages such as PowerShell or Python
- Strong knowledge of systems and infrastructure design and implementation
- Understanding of networking principles and protocols
- Understanding of public cloud principles and systems
- Understanding of cybersecurity principles
- Excellent problem-solving and troubleshooting skills
- Ability to work independently and as part of a team
- Good communication and interpersonal skills
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
