IT Operations/Information Security·Full-Time·Mexico
Build Your Future With Us
The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.
We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.
AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.
Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.
The Role
At Sovos, we're looking for a Senior Systems Engineer to help us design, implement, and optimize the enterprise systems and infrastructure that power our global tax compliance platform. You'll be a key technical contributor, working across teams to deliver reliable, scalable, and secure solutions that support both our business and our customers. This is a hands-on role where your technical expertise and mentorship will directly shape how we build and run systems at scale.
More specifically, you will:
- Perform triage, troubleshooting, and resolution of complex server and infrastructure-related issues, ensuring platform stability and responsiveness.
- Design, implement, and support system architectures including UCS Blade Server virtualization, Domain Controllers, Pure Storage, F5 Load Balancers, NSX virtual networking, Rubrik backup, and monitoring tools such as Nagios and Grafana.
- Support automation and deployment efforts using tools such as Terraform, Puppet, Python, Jenkins, and Automox, and leverage AI tools to improve workflows and efficiency.
- Collaborate with architecture, engineering, product, database, and operations teams to deliver end-to-end technical solutions that align with business requirements and operational best practices.
- Create and maintain technical and operational documentation, including low-level design documents, high-availability diagrams, capacity models, network diagrams, storage layouts, disaster recovery plans, and troubleshooting guides.
- Participate in design reviews, planning sessions, and change management activities using tools like Jira Service Management.
- Mentor junior engineers and contribute to team knowledge sharing, technical standards, and the continuous improvement of platform reliability and performance.
What You Bring to Sovos
- Bachelor's degree in Computer Science, MIS, or a related Information Technology field, or equivalent experience.
- Strong English communication skills.
- You've built solid systems engineering experience over several years, with strong skills in server design, virtualization, storage, and backup solutions.
- Hands-on experience supporting enterprise infrastructure in production environments, including familiarity with SaaS platforms and multi-tier application architectures.
- Solid understanding of networking concepts including routing, firewalling, ACLs, and virtual networking (e.g., NSX).
- Proven ability to troubleshoot and resolve complex technical issues with strong analytical, problem-solving, and documentation skills.
- Excellent communication and collaboration abilities, with a detail-oriented approach and the ability to manage competing priorities effectively.
- Comfort with AI-assisted workflows and a willingness to explore emerging tools that enhance productivity and system reliability.
- Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.
Life at Sovos
The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
- Global Mentoring Programs
- AI Tools and Technology from Day 1
- Continuous Learning and Development
- Global Employee Recognition Platform and Programs
- Medical Insurance
- Dental and Vision Insurance
- Life Insurance
- Monthly Food Vouchers
- Christmas Bonus
- Vacation Bonus
- Teleworking Bonus
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.
Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.
More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.
We'd love to hear from you. Use the Apply button at the top of this page to submit your application
#LI-Hybrid #LI-DNI
Skills Required
- Bachelor's degree in Computer Science, MIS, Information Technology, or a related field, or equivalent experience
- Strong English communication skills
- Several years of systems engineering experience
- Strong experience with server design, virtualization, storage, and backup solutions
- Hands-on experience supporting enterprise infrastructure in production environments
- Familiarity with SaaS platforms and multi-tier application architectures
- Understanding of routing, firewalling, ACLs, and virtual networking such as NSX
- Ability to troubleshoot and resolve complex technical issues
- Strong analytical, problem-solving, documentation, communication, and collaboration skills
- Ability to manage competing priorities with attention to detail
- Comfort with AI-assisted workflows and willingness to explore emerging tools
- Successful completion of a background check upon hire
Sovos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sovos and has not been reviewed or approved by Sovos.
-
Leave & Time Off Breadth — Flexible or unlimited time off is broadly offered and stands out as a strong aspect of the package. While usage may depend on workload and manager norms, the breadth of the policy is clear.
-
Parental & Family Support — Parental leave is included, with examples of extended maternity and multi‑week leave for other parents. This support complements wider family‑oriented resources.
-
Wellbeing & Lifestyle Benefits — Wellness resources, donation matching, volunteer time off, recognition programs, and structured development/mentorship are part of a broad offering. Remote/flexible work options and community perks further bolster everyday wellbeing.
Sovos Insights
What We Do
Sovos provides businesses with the confidence needed to navigate an increasingly regulated world. Offering a modern, IT driven response to compliance, Sovos’ solutions are scalable, reliable and secure and provide a great user experience. Sovos has more than 100,000 customers, including half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s cloud-based solutions integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe and is owned by Hg and TA Associates.
Why Work With Us
We are dedicated to being a place where people truly enjoy being. We promote internally and offer a variety of development programs internally. Tax and the regulatory compliance space is also an incredibly stable industry! It changes a lot (because, tax!) but it is never going away. It is always something businesses will have to do!
Gallery
